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Collaboration, Voice and Video Blogs
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Cisco should build block call features into the CCM Console or phone device level. The users should be able to control number blocking at the front end level. This is a feature that many may be interested in with latest release. The current process is a b... Read More
  • Unified Communications Applications
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Hi All, I have came across this error several times and have been unable to find any troubleshooting information on this Syslog error. The only thing I've been able to find is listed below;http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/a... Read More
  • Unified Communications Applications
846 Views
4 Comments
This Ask the Expert session will cover Unity Connection Single Inbox feature (Unified Messaging). This will give you an opportunity to learn, configure and troubleshoot issues on Unity Connection integration with Exchange/Office 365.Ask questions from Mon... Read More
  • Unified Communications Applications
518 Views
1 Comment
Welcome Guys to SAML SSO for Cisco Unified Communications 10.x Blog. This Blog is intended to One-stop shop for Understand the concept of SAML SSO , Configuring SAML SSO for Cisco Unified Communications Manager , Unity Connection ,IM and Presence , Prime ... Read More
  • Unified Communications Applications
1322 Views
2 Comments
Hi teams!I have been seeing a few cases lately where SpeechView works between Unity Connection and Exchange/Outlook but then the users have additionally configured ActiveSync with iOS 7 devices. The iOS 7 devices never seem to get the SpeechView transcrip... Read More
  • Unified Communications Applications
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The purpose of this Blog is to start discussion regarding documentation/ideas/thoughts/requests regarding documentation related to Presence Server (CUPS/IM&P). Documents can be overwhelming when it comes to configuration or not have enough information whe... Read More
  • Unified Communications Applications
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The purpose of this blog post is to give our Unity Connection customers the ability to increase the efficiency in which their cases are handled by empowering them with the information TAC finds the most useful at the start of any investigation regarding t... Read More
  • Unified Communications Applications
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Editor's note: Thanks to Diya Mathew for providing this month's Chalk Talk article. This article appeared in the August 2013 issue of the Cisco TS Newsletter. Are you subscribed?IntroductionMany administrators choose to implement CME with security. This d... Read More
  • Unified Communications Applications
15998 Views
14 Comments
I would like to annoce the availability of a exciting new tool for the Cisco Unity Connection - The Conection Message Archiver.The tool can be downloaded here - http://www.ciscounitytools.com/Applications/CxN/MessageArchiver/MessageArchiver.htmlThe tool a... Read More
5861 Views
10 Comments
CUC 9.1(1)-Unable to create more than 8 ports for 4 GB RAM,1 vCPU Symptoms Unable to add more than 8 ports while doing Telephony integration in Unity Connection (defect CSCud86448 )Version affected - 9.1.1.10000-11 9.1.1.20000-5This Issue is seen only in ... Read More
  • Unified Communications Applications
1548 Views
0 Comments
Problem Definition There are scenarios where the System Administrator needs access to the Voice mail users mailbox. E.g Scenario1 - The user is on extended leave and their mailbox is full and causing issues. E.g. Scenario 2 - The Admin needs to extract so... Read More
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One can use the SOAP tool to prove that it's the mailbox on Exchange when dealing with customers with one or a handful of users that have issues with SIB when all others seem to work fine. This will help remove CUC from the picture so they can either dele... Read More
  • Unified Communications Applications
9591 Views
1 Comment
What are Dispatch Messages?Dispatch Messages are messages that are send to a distribution list, configured such that only one user in the group needs to act on the message. When listening to a dispatch message, users are given the option to accept, postpo... Read More
1512 Views
7 Comments
With the 8.5 release of the product, Unity Connection introduced the Single Inbox feature. This feature synchronizes voice messages in Connection and Exchange 2010 mailboxes. The integration with the Exchange 2010 environment is done via the Exchange EWS ... Read More
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SummaryHow to isolate problems with VMO when intermittent exceptions are thrown, Outlook crashes, hangs, or when any other abnormal behavior occurs.Feature InformationUnity or Unity Connection with VMO versions 8.5 and higherTroubleshooting MethodologyThe... Read More
  • Unified Communications Applications
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