Hi Experts, I am writing this blog for work around for the following
error while pulling the CDR resports "10021 there are no matching
records". Please follow the below work around: Please verify the CDR
configuration on System->Service Parameters in the ...
Hi Experts, I am writing this article for the "Available virtual memory
below configured threshold" RTMT Alert and it work around. Did you
receive any alert like below... worry not... Available virtual memory
below configured threshold . Configured low th...
There are two types of Cisco Finesse Chat GadgetsChat gadget for
external chatsChat gadget for internal chatsChat Gadget for external
chatThis type of gadget allows a contact center/enterprise to enable
chat in their website so that customers visiting the...
Hi everyone! Its soon Christmas and I have been reviewing the features
of the upcoming CE9.6.1 release (currently targeted for early January)
and I can tell you that there is a few interesting features that comes
with this release! In particular I am talk...
Cisco announces transformations in cloud calling and huddle
experiencesRead Amy Chang's blog on Building Bridges for Bigger Impact
The new huddle workstyle Portfolio of high value huddle space solutions
designed for new agile workstyles that deliver consi...
Quick post on what to do when your certificates on cucm are about to
expire, and when you have set up your cert monitor, you will get swamped
with email alerts. To check what certificates are expiring, go to cucm >
OS administration > Security > Certifica...
Database Administrator's first duty is to ensure maintenance of the
server and take backup. However, Taking the backup of Exchange Server
manually is a complex task. But the Windows Server Backup Tool makes it
easy for the DBAs. Backup helps in restoring ...
Hi everyone, Would you like to try out the redesigned desktop and the
new features of Finesse 12.0 before it comes out? Or would you like to
start developing your custom applications using the new APIs before the
release so that your application is ready ...
Today, Cisco announced new advances for meetings. A couple of insights:
1. Scheduling meetings is even easier 2. New video devices 3. New
headsets Click here to learn more about these exciting advances in Cisco
meeting technology. For a more in-depth look...
Hi Experts, You can change the password of UCCX admin from CUCM(User
management > End Users) userId will be the same which you use to log
into UCCX admin page. And to change the OS password, use the below
command on UCCX CLI: set password user admin Pleas...
Hi Flocks, I am wrinting this blog to share with you the work arround of
the ELM/PLM issue. Sometimes we are trying to login to ELM/PLM but the
page keep on processing and nothing happens. First make sure the
credentials that you are entering are correct,...
SIP is easier to make redundant. If there is more than one physical
cable to the provider, then SIP can be reserved in three ways at L2,
it's the Portchannel, STP and the Fex link, the same as RTG from
Juniper. CUBE routers can also be reserved for slight...
b+s brings Lightning to the forefront of the Salesforce Experience this
summer by adding the ability to route and report on Salesforce
Omni-Channel interactions. b+s continues a product strategy of providing
access to the full suite of native Salesforce f...
Hi,I am trying to write a CUCM SQL query to pull information about users, numbers and departments out of the enduser table. The basic format of the query is run sql SELECT firstname,lastname,telephonenumber,department FROM enduser WHERE telephon...
We're having some problems with our backups over SFTP and also when trying to upload files to servers. We have 1 CUCM Publisher with 3 subscribers, 2 Unity Connection servers and 2 IM and Prescence servers. Currently running 10.5.2.11900-3 For t...
When deploying Cisco Jabber in Team Messaging Mode, the auto-update of the client relies on Cisco Webex Control Hub settings (so-called Upgrade Profiles under Team Messaging Mode section - Manage Jabber versions). At the time this post is written, on...
Hi Guys,Is there any way to force logout all clients' sessions from IMP? So they have to login again to the IMP server. Does Cisco provide a way to do this? My CM version is 188.8.131.5200-18 and IMP version is 184.108.40.20600-33.Thank you.