Do you experience the following error on Cisco Unity Connection:
Sometimes when you try to play or upload Audio Files for greetings in
Unity Connection under the Call Handlers such as the System Call Handler
Opening Greeting, in Standard/Closed/Holiday Gr...
When an Ad hoc conference is triggered by an endpoint to escalate a
point-to-point call into a three-way call. HQ-CUCM sends an API request
via HTTPS to the Cisco Meeting Server to set up a conference. You can
see from the event log of CMS that API user “...
You want in some scenarios different URIs or call-IDs and different
access code are used by guest and host participants to join a meeting,
and different rights or privileges, for example add or remove
participants, mute audio or video, or when there are o...
Opus is an adaptive codec that provides better audio call quality than
G.711/G.729 voice codecs and in a low bandwidth environment. The codec
has a very low algorithm delay and is it is highly scalable in terms of
audio bandwidth, bitrate, and complexity....
Background: When deploying a multisite with centralized call processing
across multiple countries, the digit manipulation can be complex, in
this scenario US Site as HQ, GE Site in Germany and AU Site in Australia
use different dial plan. We need to unifi...
Version 3.3 introduces the ability to schedule meetings and see upcoming
meetings in web app. Web app users can schedule meetings, modify the
scheduled meetings, and notify participants via email. Scheduler is a
new component that enables scheduling meeti...
Translation Profile is used on Voice Gateway to perform Digit
Manipulation on the Calling and Called Parties. The Translation Pattern
is doing the same digit manipulation. The translation profile can be
applied BEFORE the incoming dial peer is matched (if...
Dial Plan Call Routing Demystified Version 1.0: Cisco Collaboration
Technologies Unified Communication Conferencing and Edge Kindle Edition
Dial plan and Call Routing are the most important complex components for
any Cisco Unified Communications system an...
CAC Call Admission Control QoS used for temporarilly congestionCAC stops
the links to be congestedCAC is a supplement for LLQ Low Latency Queuing
Pre CUCM 9.0Designed for Centralized deploymentsNo Topology awarness
(anything dynamic in the network) Enhanc...
To better understand how the call is processed at the CMS level, let’s
take the following scenario: User email@example.com is registered using
Cisco Jabber to HQ-CUCM. Active Directory is integrated to CMS Cisco
Meeting Server and the user firstname.lastname@example.org...
Translation pattern is a powerful tool to perform digit manipulation in
CUCM for calling party or called party. Translation pattern is similar
to route pattern, however with a route pattern, when the dialed digits
match the route pattern, CUCM routes the ...
A call coming from an external PSTN is classified as an OffNet. A call
that is placed internally (from one phone to another, or between two
CUCMs clusters, where the call is routed over the WAN) is classified as
an OnNet. When you are using AAR in OnNet o...
When integrating Cisco Unity Connection and Cisco Unified Communication
Manager to provide the voicemail solution for users, Message Waiting
Indicator (MWI). So whenever someone deposits a voicemail to the user,
red light on the IP Phone’s handset will be...
I recently migrated a user to a new phone after they complained of having glitching audio issues. After setting up the new phone the user gets CF_RESOUCE_OUT_OF_SERVICE error after they log into Finesse and attempt to set Ready. The current solution we ha...
Normally when we provision users, it's 1-3 as they they are onboarded, and as we configure the Mac for a physical phone and a CSF device for Webex Teams app, we update the Directory Numbers 3 fields "description", "alerting name", and "ascii alerting name...
I am trying to use the following snmp table to collect the counter data for each analog port but the numbers on this table is not reflecting what I am doing to test: DIAL-CONTROL-MIB::dialCtlPeerStatsTable Basically, I am calling an analog fax m...
Has anyone ever seen an issue where you pick up a call coming through Cisco Finesse, and instead of a caller on the other end, it is hold music playing? That just started this week and we do not know why.