Collaboration, Voice and Video Blogs

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Proud to announce a minor update of the unique resource and book about Cisco Meeting Server in amazon library, I pushed far the explanations to be simple as much possible with atypical chart call flow after a hard work. Enjoy studying and you will love it... Read More

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Cisco Meeting Server 3.2 supports the Blast Dial feature. With Blast Dial, you can add a predetermined list of participants to a space where you configure blast dial. When any participant dials in to the space, all the other participants are dialed out si... Read More

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Shortcut ActionCtrl+W Close Meeting CenterCtrl+T Transfer filesCtrl+Z Undo last actionCtrl+Y Redo last undone actionCtrl+Alt+F Display Font Formatting dialog boxCtrl+Alt+O Share presentation or documentCtrl+Alt+A Share applicationCtrl+Alt+D Share DesktopC... Read More

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Do you experience the following error on Cisco Unity Connection: Sometimes when you try to play or upload Audio Files for greetings in Unity Connection under the Call Handlers such as the System Call Handler Opening Greeting, in Standard/Closed/Holiday Gr... Read More

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This document describes the implementation of Clustering for Cisco Expressway Series Edge and Core from scratch.

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When an Ad hoc conference is triggered by an endpoint to escalate a point-to-point call into a three-way call. HQ-CUCM sends an API request via HTTPS to the Cisco Meeting Server to set up a conference. You can see from the event log of CMS that API user “... Read More

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You want in some scenarios different URIs or call-IDs and different access code are used by guest and host participants to join a meeting, and different rights or privileges, for example add or remove participants, mute audio or video, or when there are o... Read More

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Opus is an adaptive codec that provides better audio call quality than G.711/G.729 voice codecs and in a low bandwidth environment. The codec has a very low algorithm delay and is it is highly scalable in terms of audio bandwidth, bitrate, and complexity.... Read More

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Background: When deploying a multisite with centralized call processing across multiple countries, the digit manipulation can be complex, in this scenario US Site as HQ, GE Site in Germany and AU Site in Australia use different dial plan. We need to unifi... Read More

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Version 3.3 introduces the ability to schedule meetings and see upcoming meetings in web app. Web app users can schedule meetings, modify the scheduled meetings, and notify participants via email. Scheduler is a new component that enables scheduling meeti... Read More

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Translation Profile is used on Voice Gateway to perform Digit Manipulation on the Calling and Called Parties. The Translation Pattern is doing the same digit manipulation. The translation profile can be applied BEFORE the incoming dial peer is matched (if... Read More

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Dial Plan Call Routing Demystified Version 1.0: Cisco Collaboration Technologies Unified Communication Conferencing and Edge Kindle Edition Dial plan and Call Routing are the most important complex components for any Cisco Unified Communications system an... Read More

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CAC Call Admission Control QoS used for temporarilly congestionCAC stops the links to be congestedCAC is a supplement for LLQ Low Latency Queuing Pre CUCM 9.0Designed for Centralized deploymentsNo Topology awarness (anything dynamic in the network) Enhanc... Read More

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To better understand how the call is processed at the CMS level, let’s take the following scenario: User jsmith@lab.local is registered using Cisco Jabber to HQ-CUCM. Active Directory is integrated to CMS Cisco Meeting Server and the user jsmith@lab.local... Read More

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Does anyone has an example of FAX Machine on CME for sending and receiving fax?

Latest Contents

Is Cisco web ex teams-the future ?

Created by aishwarya.singh on 09-26-2021 11:18 AM

I was wondering the features that Cisco has made available . It is difficult to beat them in the voip Market .

UCCX 11.5 support APIs?

Created by @Syed on 09-26-2021 04:39 AM

Hi,I want to integrate UCCX 11.5 with a third part CRM application using APIs, is it doable?Thanks

Need information about Management connector

Created by AMRaghava57725 on 09-26-2021 04:13 AM

Hi All, I would like to get more information in regards to Management connector guide for Expressway connector.Let me know if there are useful links from Cisco.

Query on CUIC Reporting

Created by chandru_bbc on 09-25-2021 06:38 PM

HiI have the below queries on CUIC reporting.Not Ready Time means they have forced themselves into a state of not receiving calls? Is this different from breaks?What do Reserved Time & Work Time mean?Calls Presented = Calls Handled + Abandoned, But I ... view more

Cisco CMM license status error

Created by Ahmed habib on 09-25-2021 05:22 PM

I have cluster cms 3.2 and one seperate recording VM and want to understand somethings:1- PMP License is calculated per usage or it reserved and calculated after assign userprofile with license true even no sign in happened ?1- If we have added by mistake... view more