Do you experience the following error on Cisco Unity Connection:
Sometimes when you try to play or upload Audio Files for greetings in
Unity Connection under the Call Handlers such as the System Call Handler
Opening Greeting, in Standard/Closed/Holiday Gr...
When an Ad hoc conference is triggered by an endpoint to escalate a
point-to-point call into a three-way call. HQ-CUCM sends an API request
via HTTPS to the Cisco Meeting Server to set up a conference. You can
see from the event log of CMS that API user “...
You want in some scenarios different URIs or call-IDs and different
access code are used by guest and host participants to join a meeting,
and different rights or privileges, for example add or remove
participants, mute audio or video, or when there are o...
Opus is an adaptive codec that provides better audio call quality than
G.711/G.729 voice codecs and in a low bandwidth environment. The codec
has a very low algorithm delay and is it is highly scalable in terms of
audio bandwidth, bitrate, and complexity....
Background: When deploying a multisite with centralized call processing
across multiple countries, the digit manipulation can be complex, in
this scenario US Site as HQ, GE Site in Germany and AU Site in Australia
use different dial plan. We need to unifi...
Version 3.3 introduces the ability to schedule meetings and see upcoming
meetings in web app. Web app users can schedule meetings, modify the
scheduled meetings, and notify participants via email. Scheduler is a
new component that enables scheduling meeti...
Translation Profile is used on Voice Gateway to perform Digit
Manipulation on the Calling and Called Parties. The Translation Pattern
is doing the same digit manipulation. The translation profile can be
applied BEFORE the incoming dial peer is matched (if...
Dial Plan Call Routing Demystified Version 1.0: Cisco Collaboration
Technologies Unified Communication Conferencing and Edge Kindle Edition
Dial plan and Call Routing are the most important complex components for
any Cisco Unified Communications system an...
CAC Call Admission Control QoS used for temporarilly congestionCAC stops
the links to be congestedCAC is a supplement for LLQ Low Latency Queuing
Pre CUCM 9.0Designed for Centralized deploymentsNo Topology awarness
(anything dynamic in the network) Enhanc...
To better understand how the call is processed at the CMS level, let’s
take the following scenario: User firstname.lastname@example.org is registered using
Cisco Jabber to HQ-CUCM. Active Directory is integrated to CMS Cisco
Meeting Server and the user email@example.com...
Translation pattern is a powerful tool to perform digit manipulation in
CUCM for calling party or called party. Translation pattern is similar
to route pattern, however with a route pattern, when the dialed digits
match the route pattern, CUCM routes the ...
A call coming from an external PSTN is classified as an OffNet. A call
that is placed internally (from one phone to another, or between two
CUCMs clusters, where the call is routed over the WAN) is classified as
an OnNet. When you are using AAR in OnNet o...
When integrating Cisco Unity Connection and Cisco Unified Communication
Manager to provide the voicemail solution for users, Message Waiting
Indicator (MWI). So whenever someone deposits a voicemail to the user,
red light on the IP Phone’s handset will be...
Hello there, I was lurking the Webex API and noticed that Events (classic) has very poor functionalities via API... but now we have Events NEW! So my hope is that Events New will have more stuff available... has anyone any news on this? Is there a site in...
Hello, I am trying to register a new VG450 to CUCM as a SIP Gateway. This is working as expected, but I also need to be able to register the same VG450 as SCCP and MGCP. MGCP is fine, since it uses hostname.domain, SCCP is NOT working as it uses...
How to get Agent details who handled the call after "call Place step" from Script (callback script)? Im struggling to get agent details who handled the call after having a call place step in call back script. It shows NULL value.. &nb...
i've been testing UCCX 11.6 SSO with Azure as IDP, there is no real document available which gives the steps to perform on Azure side, i found a document for CuCM, which worked with CuCM at the first attempt, i thought to replicate it for UCCX , taking be...
We are deploying a UCCE 12.6 system Now the LiveData component is properly connected with the CUIC component. I see that the data source of LiveData is normal on the CUIC component. But when I imported the liveData report, I found no data displa...