Collaboration, Voice and Video Blogs

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Cisco Meeting Server 3.2 supports the Blast Dial feature. With Blast Dial, you can add a predetermined list of participants to a space where you configure blast dial. When any participant dials in to the space, all the other participants are dialed out si... Read More

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Shortcut ActionCtrl+W Close Meeting CenterCtrl+T Transfer filesCtrl+Z Undo last actionCtrl+Y Redo last undone actionCtrl+Alt+F Display Font Formatting dialog boxCtrl+Alt+O Share presentation or documentCtrl+Alt+A Share applicationCtrl+Alt+D Share DesktopC... Read More

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Do you experience the following error on Cisco Unity Connection: Sometimes when you try to play or upload Audio Files for greetings in Unity Connection under the Call Handlers such as the System Call Handler Opening Greeting, in Standard/Closed/Holiday Gr... Read More

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This document describes the implementation of Clustering for Cisco Expressway Series Edge and Core from scratch.

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When an Ad hoc conference is triggered by an endpoint to escalate a point-to-point call into a three-way call. HQ-CUCM sends an API request via HTTPS to the Cisco Meeting Server to set up a conference. You can see from the event log of CMS that API user “... Read More

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You want in some scenarios different URIs or call-IDs and different access code are used by guest and host participants to join a meeting, and different rights or privileges, for example add or remove participants, mute audio or video, or when there are o... Read More

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Opus is an adaptive codec that provides better audio call quality than G.711/G.729 voice codecs and in a low bandwidth environment. The codec has a very low algorithm delay and is it is highly scalable in terms of audio bandwidth, bitrate, and complexity.... Read More

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Background: When deploying a multisite with centralized call processing across multiple countries, the digit manipulation can be complex, in this scenario US Site as HQ, GE Site in Germany and AU Site in Australia use different dial plan. We need to unifi... Read More

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Version 3.3 introduces the ability to schedule meetings and see upcoming meetings in web app. Web app users can schedule meetings, modify the scheduled meetings, and notify participants via email. Scheduler is a new component that enables scheduling meeti... Read More

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Translation Profile is used on Voice Gateway to perform Digit Manipulation on the Calling and Called Parties. The Translation Pattern is doing the same digit manipulation. The translation profile can be applied BEFORE the incoming dial peer is matched (if... Read More

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Dial Plan Call Routing Demystified Version 1.0: Cisco Collaboration Technologies Unified Communication Conferencing and Edge Kindle Edition Dial plan and Call Routing are the most important complex components for any Cisco Unified Communications system an... Read More

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CAC Call Admission Control QoS used for temporarilly congestionCAC stops the links to be congestedCAC is a supplement for LLQ Low Latency Queuing Pre CUCM 9.0Designed for Centralized deploymentsNo Topology awarness (anything dynamic in the network) Enhanc... Read More

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To better understand how the call is processed at the CMS level, let’s take the following scenario: User jsmith@lab.local is registered using Cisco Jabber to HQ-CUCM. Active Directory is integrated to CMS Cisco Meeting Server and the user jsmith@lab.local... Read More

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Does anyone has an example of FAX Machine on CME for sending and receiving fax?

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Translation pattern is a powerful tool to perform digit manipulation in CUCM for calling party or called party. Translation pattern is similar to route pattern, however with a route pattern, when the dialed digits match the route pattern, CUCM routes the ... Read More

Latest Contents

Webex Events reports as Administrator

Created by Crissa_Toma on 09-22-2021 03:56 AM

Hello, I know how to get the Webex Events reports as a host, there is no issue here. A customer asked if he can get the report of an Event with all participants, as an Administrator, from WCH. From what I checked, I couldn't get this data.&... view more

Cisco 3PCC Phones: How to manipulate format of CallHistory-L...

Created by JanCor on 09-22-2021 03:02 AM

Dear Community, Setup: Cisco 3pcc Phones on an asterisk Server are setup to access an external trunk by dialing "0" as prefix.e.g.: To dial an external number as 012345 it has to be entered as "0012345" by the phone users. The phone's call list ... view more

Call Studio Web Service Element

Created by lanou on 09-22-2021 02:54 AM

Dears,We're trying to use the web service element in a CVP script.We're able to load the WSDL successfully and to configure the request. However, when configuring the response, we cannot see all the fields noting that the WSDL opens successfully in the br... view more

Delete old webex account

Created by jczifra on 09-22-2021 12:40 AM

Hi, I registerd to webex under pandemic to try it when it was free for limited time. After my company bought a webex licence and merged to my company mail address to under the licence but now I have a 2 account 1 with licence under company and ... view more

Voicemail not forwarding to e-mail (Unity Version 10.5) to o...

Created by Noush KR on 09-22-2021 12:34 AM

Voicemail stopped forwarding to e-mail .From RTMT alert it shows recently created multiple Core dump.I have rebooted PUB and SUB and restarted "Connection Mailbox Sync" service and checked status ,still have the same issueConnection Mailbox Sync service s... view more