Collaboration, Voice and Video Blogs

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Sometimes you want to use Wireshark to capture packets On Cisco Meeting Server to troubleshoot and investigate video call issues, quality issues, or may be Expressway integration, WebRTC Connections, or why not, understand how the communication and the ca... Read More

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When we talk about Stun Protocol used for NAT traversal in voip environment, the common term used when talking about the Type of NAT that is compatible with Stun is “Full Cone NAT”, then when we explain why Turn Protocol is developped to replace Stun Prot... Read More

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From X8.11 of Cisco Expressway, a new concept of load balacing based on priority and weight instead of the round robin for better load balancing and probe is added to prevent the Cisco Expressway-C to sollicit a webbridge when it is down.Assume all the Ci... Read More

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Local Zone: This is a collection of all devices that are registered with Cisco Expressway. The local zone is divided to subzones. These subzones include the automatically crated default subzone and up to 1000 manually configured subzones. In addition, the... Read More

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Datacenter virtualization is the process of employing virtual hardware for designing, developing, and implementing the datacenters. It is often used as an umbrella term that entails different categories like application virtualization, server virtualizati... Read More

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Hiện nay trên thế giới có rất nhiều hãng sản xuất máy lọc nước ion kiềm đến từ Hàn Quốc, Nhật Bản, Đài Loan, Hoa Kỳ. Các thương hiệu với nhiều chủng loại với nhiều tính năng cũng như giá cả khác nhau không khỏi khiến người tiêu dùng đắn đo lựa chọn. Bài v... Read More

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When talking about Dial Plan and Digit Manipulation Cisco Unified Communication Manager, three components play an important roles to perform the transformation of the calling and called parties. The Translation Pattern, Transformation Pattern and Route Pa... Read More

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ICE, STUN, and TURN are used to establish a MEDIA connection between two devices on different networks separated by firewalls and NAT servers. They do not apply to signaling between devices which means that if you cannot establish a signaling connection b... Read More

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Learn about the All New Webex Events. Listen: https://smarturl.it/CCRS8E29 Follow us: https://twitter.com/ciscochampion The new Webex Events transforms your company meetings and corporate events with real-time online webinars and webcasts, expanding your ... Read More

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I noticed that this part of Cisco Meeting Server Implementation Certificate Requirement is not enough detailed in many documentations and videos. Understanding this part of Certificate Requirement is mandatory to set up the Cisco Meeting Server and config... Read More

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Firewall Traversal With Cisco Expressway Packet Flow. Firewall ASA-C, add an entry from Inside to DMZ , the source IP is 10.1.5.20 (Cisco Expressway-C) and the source port is 25006. The destination IP is 172.16.1.21 (Cisco Expressway-E) and the destinatio... Read More

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A long article about the dial plan and call routing logic on Cisco Meeting Server to demystify the three mains tables using SIP Trace and Wireshark: -Incoming Calls -Forwarding Calls -Outgoing Calls https://ipdemystify.com/2021/02/06/dial-plan-and-call-ro... Read More

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I share with Cisco Community a long article I wrote about Stun Turn and ICE for NAT Traversal demystified with chart flow for MRA and WebRTC with Cisco Meeting Server. https://ipdemystify.com/2021/03/13/stun-turn-and-ice-for-nat-traversal-demystified/ Read More

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Learn more about the new Cisco Webex Wireless Phone!Listen: https://smarturl.it/CCRS8E27 Follow us: https://twitter.com/ciscochampion Introducing the recently-launched WiFi enabled, ruggedized smartphones: The Cisco Webex Wireless Phones 840 and 860 deliv... Read More

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Cisco TelePresence CE Software Release Notes (CE8) What’s the difference between a multiway conference and an ad hoc conference? It’s the call control device. With a multiway conference, we’re using VCS. With an ad hoc conference, it’s Cisco Unified Commu... Read More

Latest Contents

Finesse manual oubound calls

Created by j.huizinga on 08-05-2021 05:24 AM

Hi We have a customer that has a UCCX mostly used for inbound calls. Customer asks the following:Agent has received an inbound call and wants to call back the customer at a later time.Question: is there way to relate these calls? I mean the manual ou... view more

Need to change "UCCX WelcomePrompt and Modify Script aa.aef

Created by OmarEmam97836 on 08-05-2021 04:12 AM

i have uccx 12.5 and cucm 12.5 i need to change uccx aa.aef to be" Welcome to XYz Company if you know the extension please dial it now or press 0 for assistant"instead of default script flow " welcome to the automated attendat enter t... view more

Translation rule and wildcard destination patterns

Created by dipars1953om on 08-05-2021 01:30 AM

Dear Team, Can anyone of you help me to understand what will be the outcome of the below destination patter?[4-5,8].... Can anyone of you help me to understand the difference between translation-profile outgoing and translation-profile incoming ... view more

Finesse: Live Data is not available after repeated attempts ...

Created by Husham on 08-05-2021 01:25 AM

Hello I have problem in CCX 11.6 agent showing error Live Data is not available after repeated attempts after that all calls disconnecting automatically you need to reload the browser and make it ready again this happens every 2... view more

Prefix Digits (Outgoing Calls) '*' in Route Pattern

Created by dipars1953om on 08-05-2021 01:16 AM

Dear Team, Can any of you please help me to understand what is the purpose of having the below configuration and what we can achieve by doing this? In Route Pattern Configuration, under the Calling Party Transformation Section I see '*' has been... view more