Collaboration, Voice and Video Blogs

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Cisco Meeting Server 3.2 supports the Blast Dial feature. With Blast Dial, you can add a predetermined list of participants to a space where you configure blast dial. When any participant dials in to the space, all the other participants are dialed out si... Read More

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Shortcut ActionCtrl+W Close Meeting CenterCtrl+T Transfer filesCtrl+Z Undo last actionCtrl+Y Redo last undone actionCtrl+Alt+F Display Font Formatting dialog boxCtrl+Alt+O Share presentation or documentCtrl+Alt+A Share applicationCtrl+Alt+D Share DesktopC... Read More

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Do you experience the following error on Cisco Unity Connection: Sometimes when you try to play or upload Audio Files for greetings in Unity Connection under the Call Handlers such as the System Call Handler Opening Greeting, in Standard/Closed/Holiday Gr... Read More

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This document describes the implementation of Clustering for Cisco Expressway Series Edge and Core from scratch.

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When an Ad hoc conference is triggered by an endpoint to escalate a point-to-point call into a three-way call. HQ-CUCM sends an API request via HTTPS to the Cisco Meeting Server to set up a conference. You can see from the event log of CMS that API user “... Read More

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You want in some scenarios different URIs or call-IDs and different access code are used by guest and host participants to join a meeting, and different rights or privileges, for example add or remove participants, mute audio or video, or when there are o... Read More

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Opus is an adaptive codec that provides better audio call quality than G.711/G.729 voice codecs and in a low bandwidth environment. The codec has a very low algorithm delay and is it is highly scalable in terms of audio bandwidth, bitrate, and complexity.... Read More

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Background: When deploying a multisite with centralized call processing across multiple countries, the digit manipulation can be complex, in this scenario US Site as HQ, GE Site in Germany and AU Site in Australia use different dial plan. We need to unifi... Read More

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Version 3.3 introduces the ability to schedule meetings and see upcoming meetings in web app. Web app users can schedule meetings, modify the scheduled meetings, and notify participants via email. Scheduler is a new component that enables scheduling meeti... Read More

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Translation Profile is used on Voice Gateway to perform Digit Manipulation on the Calling and Called Parties. The Translation Pattern is doing the same digit manipulation. The translation profile can be applied BEFORE the incoming dial peer is matched (if... Read More

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Dial Plan Call Routing Demystified Version 1.0: Cisco Collaboration Technologies Unified Communication Conferencing and Edge Kindle Edition Dial plan and Call Routing are the most important complex components for any Cisco Unified Communications system an... Read More

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CAC Call Admission Control QoS used for temporarilly congestionCAC stops the links to be congestedCAC is a supplement for LLQ Low Latency Queuing Pre CUCM 9.0Designed for Centralized deploymentsNo Topology awarness (anything dynamic in the network) Enhanc... Read More

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To better understand how the call is processed at the CMS level, let’s take the following scenario: User jsmith@lab.local is registered using Cisco Jabber to HQ-CUCM. Active Directory is integrated to CMS Cisco Meeting Server and the user jsmith@lab.local... Read More

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Does anyone has an example of FAX Machine on CME for sending and receiving fax?

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Translation pattern is a powerful tool to perform digit manipulation in CUCM for calling party or called party. Translation pattern is similar to route pattern, however with a route pattern, when the dialed digits match the route pattern, CUCM routes the ... Read More

Latest Contents

Cisco 730 Headset

Created by Alex_NCCI_78303 on 09-21-2021 01:13 PM

Anyone have issues with their Cisco 730 Headset going offline in Control hub? I have to reset it in the remote app then delete the device in control hub.

TME Tip of the Week: How to Stream a Webex Event to Youtube

Created by Webex Technical Marketing Team on 09-21-2021 12:23 PM

Hi community,This week, our TME tip is on how to stream your Webex Event straight to Youtube. We get asked how to do this often, so we hope you find this helpful. Let us know if you have any recommendations for future videos. And, respond to this with any... view more

CISCO phone 8851 & 8841 3PCC version

Created by Aloalo on 09-21-2021 12:09 PM

Hi Guys I've 3CX PBX system and i want to buy CP 8851 & 8841 3PCC model which is compatible with my third party communication system (3CX). My question is 3PCC model come with Multiplatform firmware version as standard or I have to&nbs... view more

CCP-Connection to CCE Notifications status is red

Created by amohod on 09-21-2021 12:02 PM

We have CCP (Social Miner) ver 12.5 integrated with UCCE 12.5. We are trying to configure task routing and for that we configure multichannel routing in CCP. But the status of CCE Notification status is showing red as shown in attach screenshot. Please ad... view more

SQL Query Callmanager Publishers for licence reporting

Created by Dominik_B on 09-21-2021 11:14 AM

Hi Guys I hope somebody can help me with this. I would like to make a SQL Query on the Callmanager Publishers for the fields "Device Name", "UserID 1" and "Owner User ID". I found already the fields "Owner User ID" and "Device Nam... view more