Collaboration, Voice and Video Blogs

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Proud to announce a minor update of the unique resource and book about Cisco Meeting Server in amazon library, I pushed far the explanations to be simple as much possible with atypical chart call flow after a hard work. Enjoy studying and you will love it... Read More

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Cisco Meeting Server 3.2 supports the Blast Dial feature. With Blast Dial, you can add a predetermined list of participants to a space where you configure blast dial. When any participant dials in to the space, all the other participants are dialed out si... Read More

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Shortcut ActionCtrl+W Close Meeting CenterCtrl+T Transfer filesCtrl+Z Undo last actionCtrl+Y Redo last undone actionCtrl+Alt+F Display Font Formatting dialog boxCtrl+Alt+O Share presentation or documentCtrl+Alt+A Share applicationCtrl+Alt+D Share DesktopC... Read More

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Do you experience the following error on Cisco Unity Connection: Sometimes when you try to play or upload Audio Files for greetings in Unity Connection under the Call Handlers such as the System Call Handler Opening Greeting, in Standard/Closed/Holiday Gr... Read More

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This document describes the implementation of Clustering for Cisco Expressway Series Edge and Core from scratch.

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When an Ad hoc conference is triggered by an endpoint to escalate a point-to-point call into a three-way call. HQ-CUCM sends an API request via HTTPS to the Cisco Meeting Server to set up a conference. You can see from the event log of CMS that API user “... Read More

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You want in some scenarios different URIs or call-IDs and different access code are used by guest and host participants to join a meeting, and different rights or privileges, for example add or remove participants, mute audio or video, or when there are o... Read More

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Opus is an adaptive codec that provides better audio call quality than G.711/G.729 voice codecs and in a low bandwidth environment. The codec has a very low algorithm delay and is it is highly scalable in terms of audio bandwidth, bitrate, and complexity.... Read More

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Background: When deploying a multisite with centralized call processing across multiple countries, the digit manipulation can be complex, in this scenario US Site as HQ, GE Site in Germany and AU Site in Australia use different dial plan. We need to unifi... Read More

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Version 3.3 introduces the ability to schedule meetings and see upcoming meetings in web app. Web app users can schedule meetings, modify the scheduled meetings, and notify participants via email. Scheduler is a new component that enables scheduling meeti... Read More

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Translation Profile is used on Voice Gateway to perform Digit Manipulation on the Calling and Called Parties. The Translation Pattern is doing the same digit manipulation. The translation profile can be applied BEFORE the incoming dial peer is matched (if... Read More

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Dial Plan Call Routing Demystified Version 1.0: Cisco Collaboration Technologies Unified Communication Conferencing and Edge Kindle Edition Dial plan and Call Routing are the most important complex components for any Cisco Unified Communications system an... Read More

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CAC Call Admission Control QoS used for temporarilly congestionCAC stops the links to be congestedCAC is a supplement for LLQ Low Latency Queuing Pre CUCM 9.0Designed for Centralized deploymentsNo Topology awarness (anything dynamic in the network) Enhanc... Read More

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To better understand how the call is processed at the CMS level, let’s take the following scenario: User jsmith@lab.local is registered using Cisco Jabber to HQ-CUCM. Active Directory is integrated to CMS Cisco Meeting Server and the user jsmith@lab.local... Read More

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Does anyone has an example of FAX Machine on CME for sending and receiving fax?

Latest Contents

What is the best Cisco Headset for Webex meetings?

Created by jasdunn on 09-24-2021 12:01 PM

Room Kit Touch 10 panels

Created by Mike Supalo on 09-24-2021 12:00 PM

We're looking to refresh our existing cisco telepresence end points to the newer room kit systems. What is best practice for connecting the touch panels, do you connect them to the corp LAN or run a cable directly to the Codec? I seem to be getting ... view more

Assistance reading call log

Created by mumbles202 on 09-24-2021 11:42 AM

Working on a CUCM w/ a MGCP gateway that has a pri attached and trying to understand call flow. This is a snippet of a q931 from taken using RTMT: Inbound Q931 SETUP message from 192.168.10.5 at timestamp 09/03/2021 09:17:06.759 SETUP, pd = 8,... view more

UCCX 12 Call Consult Transfer Not working

Created by haseeb.ahmad1 on 09-24-2021 11:39 AM

Please see my attached script in the menu for option 2 call redirect works but call consult transfer failing is anyone facing same issue or have any solution for that?

Replacing a touch device on a EX60

Created by dgonzalez1 on 09-24-2021 10:58 AM

Hello, we had to RMA a touch device on a EX60 endpoing. Someone plugged the new one but it didn't go up automatically. Now, I am remotelly connected to the EX60 endpoint and I could see in Configuration --> Peripherals --> Touch screen device that i... view more