Collaboration, Voice and Video Blogs

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Proud to announce a minor update of the unique resource and book about Cisco Meeting Server in amazon library, I pushed far the explanations to be simple as much possible with atypical chart call flow after a hard work. Enjoy studying and you will love it... Read More

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Cisco Meeting Server 3.2 supports the Blast Dial feature. With Blast Dial, you can add a predetermined list of participants to a space where you configure blast dial. When any participant dials in to the space, all the other participants are dialed out si... Read More

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Shortcut ActionCtrl+W Close Meeting CenterCtrl+T Transfer filesCtrl+Z Undo last actionCtrl+Y Redo last undone actionCtrl+Alt+F Display Font Formatting dialog boxCtrl+Alt+O Share presentation or documentCtrl+Alt+A Share applicationCtrl+Alt+D Share DesktopC... Read More

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Do you experience the following error on Cisco Unity Connection: Sometimes when you try to play or upload Audio Files for greetings in Unity Connection under the Call Handlers such as the System Call Handler Opening Greeting, in Standard/Closed/Holiday Gr... Read More

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This document describes the implementation of Clustering for Cisco Expressway Series Edge and Core from scratch.

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When an Ad hoc conference is triggered by an endpoint to escalate a point-to-point call into a three-way call. HQ-CUCM sends an API request via HTTPS to the Cisco Meeting Server to set up a conference. You can see from the event log of CMS that API user “... Read More

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You want in some scenarios different URIs or call-IDs and different access code are used by guest and host participants to join a meeting, and different rights or privileges, for example add or remove participants, mute audio or video, or when there are o... Read More

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Opus is an adaptive codec that provides better audio call quality than G.711/G.729 voice codecs and in a low bandwidth environment. The codec has a very low algorithm delay and is it is highly scalable in terms of audio bandwidth, bitrate, and complexity.... Read More

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Background: When deploying a multisite with centralized call processing across multiple countries, the digit manipulation can be complex, in this scenario US Site as HQ, GE Site in Germany and AU Site in Australia use different dial plan. We need to unifi... Read More

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Version 3.3 introduces the ability to schedule meetings and see upcoming meetings in web app. Web app users can schedule meetings, modify the scheduled meetings, and notify participants via email. Scheduler is a new component that enables scheduling meeti... Read More

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Translation Profile is used on Voice Gateway to perform Digit Manipulation on the Calling and Called Parties. The Translation Pattern is doing the same digit manipulation. The translation profile can be applied BEFORE the incoming dial peer is matched (if... Read More

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Dial Plan Call Routing Demystified Version 1.0: Cisco Collaboration Technologies Unified Communication Conferencing and Edge Kindle Edition Dial plan and Call Routing are the most important complex components for any Cisco Unified Communications system an... Read More

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CAC Call Admission Control QoS used for temporarilly congestionCAC stops the links to be congestedCAC is a supplement for LLQ Low Latency Queuing Pre CUCM 9.0Designed for Centralized deploymentsNo Topology awarness (anything dynamic in the network) Enhanc... Read More

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To better understand how the call is processed at the CMS level, let’s take the following scenario: User jsmith@lab.local is registered using Cisco Jabber to HQ-CUCM. Active Directory is integrated to CMS Cisco Meeting Server and the user jsmith@lab.local... Read More

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Does anyone has an example of FAX Machine on CME for sending and receiving fax?

Latest Contents

Cisco IP Phone 8861 showing missed calls for bridge lines

Created by kenyon.bunker on 09-27-2021 09:25 AM

Hi All,My team is having an issue with the 8861's showing missed calls on our Helpdesk bridge line even though it is answer by someone on the line. When a call comes in on the helpdesk and someone answers, it shows as a missed call for everyone on an 8861... view more

Updating onsite alert IDs for all ERLs

Created by mbrown5 on 09-27-2021 08:43 AM

I'm running CER 12.0.1.41000-1 There are 26 different ERL names in our system. I need to make a change to the Onsite alert ids to add another user for all of them. Is there a way to do that w/o having to edit all 26 of them indi... view more

CIsco IP phones are not upgrading new firmware version

Created by Yenosh on 09-27-2021 06:20 AM

Hi All, We have recently started upgrading cisco phones to v14, but number of phones are still using older version. Seems phones are not taking firmware from device defaults. 1) We tried to reset the phones manually, did not work.2) I have assig... view more

CUCM IP Phone Import with All Details

Created by mightyking on 09-27-2021 06:17 AM

Hello Experts,We are trying to import phones with all details using a csv files but receiving the following error message:CALL FORWARD DYNAMIC :: Error : A syntax error has occurred. CUCM Version: 11.5 I saw a post with the same subject in this ... view more

Size of Image on Custom Action Button

Created by b.ruch on 09-27-2021 05:24 AM

Hello, we want to create a custom action button on a room 55. After uploading the image (MS Teams Logo) it is shown bigger on the webinterface as on the the Touchpanel itself. Also it does never fill the whole button, just like 2/3rd of it.Does anybo... view more