Collaboration, Voice and Video Events

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To participate in this event, please use the button to ask your questions This special event is open only to Cisco Customers and Partners. Many pages in the Cisco Community are accessible only to Cisco customers, partners, or logged in entitled guests. Pl... Read More

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i am using CUCM 7.3 with 400 ip phones.after changing Application password PUB and Sub database not synced. Both machines application passwords are not same. Publisher password can be changed, but subscriber password is not working after change, all phone... Read More

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after changing CUCM PUB and SUB security password both machines not registring new ip phone. or any change applied on CUCM not appplied on IP-phone connected to CUCM

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Hello!i have CUCM 7.1.3.30000-1, Subscriber and publisher. unfortunately OS password is not working. can you help me to tell the method of resting my OS Admin password.

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Hi All, Please suggest your ideas to gain below solution:Within UCCE environment, when a customer is speaking we want to divert the voice media to a third party app. During this time the agent DOES NOT hear what the customer is saying. Once the media reac... Read More

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Hi All, Hope everybody is doing great, We want to invoke UCCE from Azure and insert a call back request into the agent queue, so that the agent can call a customer. Please suggest steps to be proceed to achieve this request. Thank you,

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Customer Connection Briefing

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Join the Customer Connection program to register for this session Security and compliance are top of mind as collaboration tools are used by today's employees to work with others outside as well as inside their own companies. The importance of keeping sen... Read More

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Customer Connection Briefing

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Join the Cisco Customer Connection program for this feedback session on Cloud Analytics for On Premise UC. We are investigating a new modality for On Premise UC applications to send telemetry data directly to Webex Cloud and make it accessible through Con... Read More

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Hi , I have an issue connecting polycom endpoints though cisco infrastructure. I have a cisco endpoints, vcs ,conductor and mcu s provided by cisco which are integrated to each other. When we are connecting cisco endpoints to the alias created in conducto... Read More

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Customer Connection Briefing

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Join the Customer Connection program in order to register for this event. Registration is free and easy to complete. Choose the Collaboration track and once your membership is accepted, you'll be able to register for this briefing. Please join us for an u... Read More

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Customer Connection Briefing

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Join us for a Cisco Customer Connection briefing on TAC Connect. TAC Connect is your personal assistant that helps with basic case management tasks. This session focuses on self-service features such as status of a case, bug, rma, connect to engineer, rai... Read More

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Industry/Conference

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Join Amy Chang, Cisco SVP/GM, on March 20 at Enterprise Connect to learn about the future of Collaboration. Watch the live broadcast

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Industry/Conference

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See Amy Chang, SVP, Collaboration Technology Group, at Enterprise Connect where she will share Cisco's vision for the future of collaboration, the foundations we have in place and the amazing work we're driving to win our customers' hearts and minds. Coll... Read More

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Webcast

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Join us live as Amy Chang, SVP, Collaboration Technology Group, moderates an impressive panel and discusses enterprise transformation and what impact that is having on the way we work. They’ll also look ahead to the following week where Cisco will be atte... Read More

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Latest Contents

UCCX and XML Get Data

Created by BKarv246 on 06-24-2019 08:12 AM

Hello, Currently working with UCCX 10.6 as an IPIVR. I have created a script in UCCX to route callers based on their area code and all functions as it should. I have written an XML referencing the area codes as shown in this example forma... view more

VCS-E migration issue

Created by bradatbcass on 06-24-2019 07:57 AM

Hi, we have a virtualized VCS-E which I attempted to migrate to a new host. I ran into issues and found several articles saying that new license keys needed to be purchased for a migration, but they referenced migrating off a physical server to virtual. I... view more

CUCM SIP trunk details using Postman

Created by shaijal.allipra on 06-24-2019 07:40 AM

We have SolarWinds monitoring solution in our environment. I was trying to configure SIP trunk session monitoring on SolarWinds VNQM, however I did not see any SIP trunks populated in SolarWinds. I opened a ticket with SolarWinds and they did postman quer... view more

Problem with SCCP phones through a Trunk SIP

Created by AsmaElHamza4027 on 06-24-2019 07:02 AM

Hello,We have two Sites. the call flow is like that:e.g IP Phone ->SCCP or SIP->CME->SIP TRUNK-> CUCM ->IP Phone The problem is that phones working with SCCP like phones of type 6921 can’t call phones connected to the CUCM. Although, phones... view more

CUCM 10.5 VM template change new HW incomatibility

Created by tdudas on 06-24-2019 04:21 AM

Hi Experts, I need to change VM template for CUCM, IM&P, CUC, UCCX because of additional IPT and UCCX users. IPT Platform version is 10.5 / 10.6. The current HW is UCS C240M3S, which has not enough resourse to be able to deploy bigger VM template... view more