Collaboration, Voice and Video Videos

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Imagine a team collaboration and video conferencing experience that’s designed to make connections more meaningful and teamwork more productive. Cognitive collaboration for Cisco Webex brings powerful artificial intelligence and machine learning to your v... Read More

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i have no more access to the GUI,channels are still running on it, but impossible to backup configuration file or license.... i'd like to do a warm restart? is it possible to do it and retrieve the GUI? by ssh or on the machine directly? and if you have t... Read More

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Greetings, I can access our team boards via the IP address but get a username/ password prompt. I have no idea what it is or the default. Any suggestions? Background: All of our webex devices are connected to the cloud where I manage them via admin.webex.... Read More

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Hello all, recently i updated my 2 CISCO WEBEX BOARD 55 and 55S for the latest version(RoomOS 2019-03-19 218e6106b05) and some menus just dissapear, like PERSONALIZATION(Setup > Personalization). This happened to anyone else? Without this menu I cant make... Read More

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(view in My Videos) Watch Director of Product Management for Webex Devices, Tom Richards, demonstrate the new Cisco Webex Room 70 with dual screens designed specifically for larger conference rooms. Featuring: Name tags Speaker tracking Content sharing Po... Read More

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Watch the livestream from Enterprise Connect Wednesday, March 20 at 7:00 am PT and on demand after that. [video] See Amy Chang, SVP, Collaboration Technology Group, at Enterprise Connect where she will share Cisco's vision for the future of collaboration,... Read More

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Join us live on Thursday, March 14th at 12 pm PT as Amy Chang, SVP, Collaboration Technology Group, moderates an impressive panel and discusses enterprise transformation and what impact that is having on the way we work. They’ll also look ahead to the fol... Read More

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We would like to use the SX10 in a standard setup to record lectures, presentations, etc. What we'd like to have is something like the TelePresence Content Server (which is not available anymore). We want to record the video and the audio of the SX10 in a... Read More

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Hello everyone, in this video you can see the differences between various VoIP codecs. I also put the frequency analysis of each codec, so you can see the differences clearly. Here are the codecs in the video : G.711 alaw, G.711 ulaw, G.722, G.723, G.729,... Read More

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Hello, Is it possible to utilize widget on touch 10+macros on the codec to display dial-in instructions/tips/help on TV monitors connected to the Cisco codec. Thanks in advance!

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Im new to this i have deployed expressway E & C all clients are good anroid apple whatever they can register and place and receive calls while registered to cucm my question is if someone on the internet in a different domain wants to uri dial on phone re... Read More

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Hello Everyone; I installed UCCX_11_6_2_UCOS_11.6.2.10000-38 with high availability the issue is when i generate Report or dashboard like Agent Call summary For Specific Time And for all agent or specific agent the report didn't give me any information I ... Read More

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Hello guys, Is there someone who can help us to setup(configuration remotely) our Demo lab? we have those equipment below: Cisco DX80 Cisco DX70 Cisco DX650 Cisco 8800 series phones BE6000 Unity Connection v11 CUWL Professional License BE6000 UCM v11 CUWL... Read More

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Good Moring,yesterday i have recorded a webex meeting, today i try to open wrf file but i can't load it because the response is that file is too new and editor can't open it.the version of WebEx record editor in use is older than the version required to e... Read More

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A system has a 2 way divisible room with two SX80s. When the rooms are combined, only one codec will be used. User does not want a notification message displayed on the secondary Touch10. Is there a method to lockout control of a Touch10 to prevent accide... Read More

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Latest Contents

corporate directory and personal direcotroy showing blank pa...

Created by elite2010 on 06-17-2019 06:00 AM

Hi,When accessing the corporate directory and personal directory showing blank page,Phones are registered on sub, but not all phones have the same issue I can access the directory url http://192.168.5.10:8080/ccmcip/xmldirectory.jspDirecto... view more

Cisco Webex Room 70 G2

Created by gsharkey@kinly.com on 06-17-2019 05:04 AM

Does this device support a multisite license to allow it to do the following:Be on a CMS conference and while on the conference dial out to an audio source though CUCM.I have this working for other endpoints but I have read on the documentation for the en... view more

CUIC Users management

Created by kaito336 on 06-17-2019 03:39 AM

Dears, I want to add users to CUIC to see the reports since we have PCCE 12 and not uccx. Kindly advice

queued call sent to 2 agents at same time

Created by safety2008 on 06-17-2019 03:32 AM

Good morninghas anyone run in to this before, its been happening more frequently here. Call comes in to queue, same session ID, and it rings 2 agents at same time. one get the call and the other agent answers and get dead air. see attachment. Thank y... view more

UCCX Scripting error

Created by asheesh.gupta11 on 06-17-2019 03:02 AM

Hi All i am having a small script which is like if "you know the desired extension kindly dial or press 0 for operator assistancebut its not working, i am getting welcome prompt but after that no response.can someone please help me.