Collaboration, Voice and Video Videos

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Short video for our customers in the SMB

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CUCM Management Solution with AXL Demo Phone registration, Line/BLF registration, private setting

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(view in My Videos) Community Live- Tour of the Real-Time Monitoring Tool (Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris) This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT What is the Real-Time M... Read More

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Meet the Authors Video - Leveraging SBCs to Empower a Changing World of Collaboration (Live event – Tuesday, 16th, 2020 at 10:00 a.m. Pacific / 1:00 p.m. Eastern / 7:00 p.m. Paris) This event had place on Tuesday 16th, February 2020 at 10am PST The need f... Read More

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Hello, I'm a member of the UX Research team for Webex and am looking for Control Hub users who 1) frequently use the Meeting Engagement tab of Analytics and 2) whose organization has already signed an MUBTA with Cisco. If that sounds like you, please fill... Read More

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(view in My Videos) This event had place on Thursday 22, October 2020 at 10hrs PDT Contact Center call flows are fundamental to the successful implementation and support of Customer Voice Portal (CVP) and IP Interactive Voice Response (IP IVR) deployment ... Read More

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(view in My Videos) This video demonstrates the process of registering a Cisco TP endpoint to CUCM

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(view in My Videos)

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Anyone have any suggestions on which capture card to use that is recognized by Webex with Windows 10? Thanks.

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Hello, My camera doesnt work it shows a green screen. Thanks.

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Dear whom it may concern, I'm Phennapa Promthale. I cannot open my recorded video. What is the problem? How can I solve this problem and can open this video (I attached the statement after I could not open the video)? Thank you very much. Kind regards, Ph... Read More

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(view in My Videos) Published by Tyler Wilkin (twilkin) and Jerson Enrique Gamboa Gamboa (jgamboag) https://www.cisco.com/c/en/us/support/docs/unified-communications/expressway/215561-troubleshooting-expressway-mra-login-and.html

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(view in My Videos)

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Hi All, We have various Poly Life-Size Codec with an RMA and gatekeeper and we have a new requirement where a site wants to be able to use their Poly codec to call SIP to other VTC's or IP smartphones. This may be to reduce the cost of T-1 circuits. We ha... Read More

Latest Contents

IPSEC in Cisco Cisco Unified Communication Manager Server.

Created by Meddane on 05-20-2022 09:41 AM

In a Clustering over the WAN deployment, securing the ICCS (Intra-Cluster Communication Signaling) traversing the WAN can be a requirement. The IPSEC VPN Policy between nodes can be configured to secure the ICCS Traffic.To quickly verify that the IPSEC is... view more

Incoming calls are going to Voice mail intermittently

Created by Yenosh on 05-20-2022 08:27 AM

Incoming phone calls are going to voice mail intermittently 1) Verified CFW all- not enabled2)DND is not checked From SIP Logs I found it is an early offer , in failed call scenarios cucm is not sending 200 ok for Invite and call is going ... view more

Translation Rule configuration

Created by Yenosh on 05-20-2022 08:23 AM

Hi All, I have an issue with international calls , where the phone is sending call as +91XXX but I want send it as 0091. Can any one suggest the translation Rule for it and do i need to apply it on incoming Dial-peer or outgoing dial peer.... view more

Phones not able to register in secure mode cucm 12.5

Created by Mihkel Laur on 05-20-2022 05:47 AM

Hi! I recently updated certificates in CUCM 12.5 as they were about to expire. We now have the issue where phones (7821 and 8845) are unable to register when Security mode: Encrypted. Some facts: CUCM version 12.5 LSC instal... view more

SCCP GATEWAYS ports go to none or unreg randomly in cucm clu...

Created by GregoryWenzel34638 on 05-20-2022 03:18 AM

We have many vg310s and at random times during the day when the networking team is not making changes random VG analog ports go to none, unregistered, or register to its backup subscriber as if it fails to the backup sub. Meanwhile back in ios on the prob... view more