Collaboration, Voice and Video Videos

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Imagine a team collaboration and video conferencing experience that’s designed to make connections more meaningful and teamwork more productive. Cognitive collaboration for Cisco Webex brings powerful artificial intelligence and machine learning to your v... Read More

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i have no more access to the GUI,channels are still running on it, but impossible to backup configuration file or license.... i'd like to do a warm restart? is it possible to do it and retrieve the GUI? by ssh or on the machine directly? and if you have t... Read More

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Greetings, I can access our team boards via the IP address but get a username/ password prompt. I have no idea what it is or the default. Any suggestions? Background: All of our webex devices are connected to the cloud where I manage them via admin.webex.... Read More

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Hello all, recently i updated my 2 CISCO WEBEX BOARD 55 and 55S for the latest version(RoomOS 2019-03-19 218e6106b05) and some menus just dissapear, like PERSONALIZATION(Setup > Personalization). This happened to anyone else? Without this menu I cant make... Read More

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(view in My Videos) Watch Director of Product Management for Webex Devices, Tom Richards, demonstrate the new Cisco Webex Room 70 with dual screens designed specifically for larger conference rooms. Featuring: Name tags Speaker tracking Content sharing Po... Read More

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Watch the livestream from Enterprise Connect Wednesday, March 20 at 7:00 am PT and on demand after that. See Amy Chang, SVP, Collaboration Technology Group, at Enterprise Connect where she will share Cisco's vision for the future of collaboration, the fou... Read More

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Join us live on Thursday, March 14th at 12 pm PT as Amy Chang, SVP, Collaboration Technology Group, moderates an impressive panel and discusses enterprise transformation and what impact that is having on the way we work. They’ll also look ahead to the fol... Read More

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We would like to use the SX10 in a standard setup to record lectures, presentations, etc. What we'd like to have is something like the TelePresence Content Server (which is not available anymore). We want to record the video and the audio of the SX10 in a... Read More

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Hello everyone, in this video you can see the differences between various VoIP codecs. I also put the frequency analysis of each codec, so you can see the differences clearly. Here are the codecs in the video : G.711 alaw, G.711 ulaw, G.722, G.723, G.729,... Read More

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Hello, Is it possible to utilize widget on touch 10+macros on the codec to display dial-in instructions/tips/help on TV monitors connected to the Cisco codec. Thanks in advance!

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Im new to this i have deployed expressway E & C all clients are good anroid apple whatever they can register and place and receive calls while registered to cucm my question is if someone on the internet in a different domain wants to uri dial on phone re... Read More

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Hello Everyone; I installed UCCX_11_6_2_UCOS_11.6.2.10000-38 with high availability the issue is when i generate Report or dashboard like Agent Call summary For Specific Time And for all agent or specific agent the report didn't give me any information I ... Read More

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Hello guys, Is there someone who can help us to setup(configuration remotely) our Demo lab? we have those equipment below: Cisco DX80 Cisco DX70 Cisco DX650 Cisco 8800 series phones BE6000 Unity Connection v11 CUWL Professional License BE6000 UCM v11 CUWL... Read More

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Good Moring,yesterday i have recorded a webex meeting, today i try to open wrf file but i can't load it because the response is that file is too new and editor can't open it.the version of WebEx record editor in use is older than the version required to e... Read More

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A system has a 2 way divisible room with two SX80s. When the rooms are combined, only one codec will be used. User does not want a notification message displayed on the secondary Touch10. Is there a method to lockout control of a Touch10 to prevent accide... Read More

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Latest Contents

IP Phone 7962; Change microphone gain for headset

Created by MaysenCooper on 08-22-2019 03:31 PM

I have a Cisco IP Phone 7962 at my workplace. I just bought a RJ9 to headset cable adapter and plugged it in with a gaming headset. All the features work, just the headset is VERY quiet. Is there any way to change volume of mic and speakers on headset asi... view more

Not able to update firmware CP-8831-3PCC to latest firmware...

Created by rtabian@epiknetworks.com on 08-22-2019 11:50 AM

HiI want to register the 8831 3PCC phone on broadsoft platform. I am able to register the phone for the first time but as long as we move the phone to another subnet, phone stick to old IP.After search we find out this is known bug... view more

CUCM Upgrade 11.5 to 12.5, CUC, UCCX, CER

Created by georgehunsicker on 08-22-2019 11:27 AM

Current Environment VMware Installation: 2 vCPU Intel(R) Xeon(R) CPU E5-2609 0 @ 2.40GHz, disk 1: 80Gbytes, 6144Mbytes RAM, Partitions aligned With CurrentCUCM 11.5.1.1390-2CUC 11.5.1.11900-26CER 11.5.2.20000-6UCCX 11.6.1.10000.51Looks like I can upg... view more

cucm-cube issue

Created by khaled-fahmy on 08-22-2019 10:47 AM

Guys i have CUCM cluster on 2 sites. publisher and 2 sub on site X and 2 sub on site z. CUCM connected to CUBE @ site X through SIP trunk. issue is when i use ip-phone @ site Z to make a call that goes through CUBE call fail. i used to re-... view more

Extension mobility host not found for CIPC

Created by pavankr071612 on 08-22-2019 10:35 AM

Hi we have 11.5 cucm ,am using CIPC and configured extension mobility feature , when i pressed message button am getting HOST NOT FOUND .1.I changed the dns name in the url with IP address and changed in the Enterprise parameter also2.IN... view more