Collaboration, Voice and Video Videos

215 Views

2 Comments

Greetings, I can access our team boards via the IP address but get a username/ password prompt. I have no idea what it is or the default. Any suggestions? Background: All of our webex devices are connected to the cloud where I manage them via admin.webex.... Read More

304 Views

0 Comments

Hello all, recently i updated my 2 CISCO WEBEX BOARD 55 and 55S for the latest version(RoomOS 2019-03-19 218e6106b05) and some menus just dissapear, like PERSONALIZATION(Setup > Personalization). This happened to anyone else? Without this menu I cant make... Read More

168 Views

0 Comments

(view in My Videos) Watch Director of Product Management for Webex Devices, Tom Richards, demonstrate the new Cisco Webex Room 70 with dual screens designed specifically for larger conference rooms. Featuring: Name tags Speaker tracking Content sharing Po... Read More

Everyone's tags (1):

661 Views

0 Comments

Watch the livestream from Enterprise Connect Wednesday, March 20 at 7:00 am PT and on demand after that. See Amy Chang, SVP, Collaboration Technology Group, at Enterprise Connect where she will share Cisco's vision for the future of collaboration, the fou... Read More

Everyone's tags (1):

649 Views

4 Comments

Join us live on Thursday, March 14th at 12 pm PT as Amy Chang, SVP, Collaboration Technology Group, moderates an impressive panel and discusses enterprise transformation and what impact that is having on the way we work. They’ll also look ahead to the fol... Read More

Everyone's tags (4):

266 Views

1 Comment

We would like to use the SX10 in a standard setup to record lectures, presentations, etc. What we'd like to have is something like the TelePresence Content Server (which is not available anymore). We want to record the video and the audio of the SX10 in a... Read More

2786 Views

3 Comments

Hello everyone, in this video you can see the differences between various VoIP codecs. I also put the frequency analysis of each codec, so you can see the differences clearly. Here are the codecs in the video : G.711 alaw, G.711 ulaw, G.722, G.723, G.729,... Read More

Everyone's tags (3):

594 Views

1 Comment

Hello, Is it possible to utilize widget on touch 10+macros on the codec to display dial-in instructions/tips/help on TV monitors connected to the Cisco codec. Thanks in advance!

Everyone's tags (5):

911 Views

2 Comments

Im new to this i have deployed expressway E & C all clients are good anroid apple whatever they can register and place and receive calls while registered to cucm my question is if someone on the internet in a different domain wants to uri dial on phone re... Read More

Everyone's tags (1):

709 Views

1 Comment

Hello Everyone; I installed UCCX_11_6_2_UCOS_11.6.2.10000-38 with high availability the issue is when i generate Report or dashboard like Agent Call summary For Specific Time And for all agent or specific agent the report didn't give me any information I ... Read More

Everyone's tags (1):

814 Views

6 Comments

Hello guys, Is there someone who can help us to setup(configuration remotely) our Demo lab? we have those equipment below: Cisco DX80 Cisco DX70 Cisco DX650 Cisco 8800 series phones BE6000 Unity Connection v11 CUWL Professional License BE6000 UCM v11 CUWL... Read More

593 Views

1 Comment

Good Moring,yesterday i have recorded a webex meeting, today i try to open wrf file but i can't load it because the response is that file is too new and editor can't open it.the version of WebEx record editor in use is older than the version required to e... Read More

Everyone's tags (1):

1055 Views

1 Comment

A system has a 2 way divisible room with two SX80s. When the rooms are combined, only one codec will be used. User does not want a notification message displayed on the secondary Touch10. Is there a method to lockout control of a Touch10 to prevent accide... Read More

Everyone's tags (2):

604 Views

0 Comments

(view in My Videos)

500 Views

0 Comments

(view in My Videos)

Latest Contents

Cisco 8861

Created by Didier29 on 04-21-2019 06:14 AM

Hi, I just received new Cisco 8861 but I don't see the Bluetooth menu and by the way I'm not able to have web access. What can I do? Thank You in advance Didier

Issue with forming a SIP Trunk with ITSP

Created by santosh.mohite on 04-21-2019 04:47 AM

Hi All, I am having problem forming SIP trunk with ITSP. CUBE is getting dhcp IP from ITSP device. CUBE is also sending SIP register request but not receiving any response from ITSP device. I am not sure what is blocking the SIP response message... view more

UCCX Outbound IVR-Based Progressive Prompt delay Issue

Created by kaito336 on 04-21-2019 03:58 AM

Dears, I have configured Outbound Campaign IVR-Based in UCCX and when I call application trigger prompts worked directly fine but when I ran Outbound campaign and add my mobile number to list I received the call but there is delay for 3 seconds befor... view more

cisco Finesse multiple login with the same agent

Created by networkexpert on 04-21-2019 01:56 AM

Dears ,is there any option to allow Cisco Finesse agent to login in multiple device with the same user.simply , I need one agent to login concurrently from two PCs as the same timeI am using UCCX11.6

Unity Partition for Call Handlers and direct voicemail

Created by carronk on 04-20-2019 10:26 AM

Hi all, I am having a heck of a time working out what I need done in Unity. I need PSTN calls to a call handler for a set of agents to only be searcable by a specific scope. I also need these agents to get direct calling - forwarding to v... view more