Hello Everyone; I installed UCCX_11_6_2_UCOS_22.214.171.12400-38 with high
availability the issue is when i generate Report or dashboard like Agent
Call summary For Specific Time And for all agent or specific agent the
report didn't give me any information I ...
in My Videos)Call Type may be defined as having a Calling Line ID that
includes calls from all area codes in Toronto, Canada if call arrive
area code (prefix) of 416 to play IVR Based Scripts. While if call
arrive any other place, call will simply g...
in My Videos)Course Summary:This course provides audience an extensive
knowledge on Cisco Unified Contact Center Express and we will cover from
basics. We will go through the tasks typically performed during contact
center deployment and this course...
i receive the below message every days ,what is the meaning : Microphone Overloaded Error::State=unacknowledged;Component=........ ................ .......... ..........;Description=Microphone(s) overloaded. More Information: OverloadedMicrophone=2
Hi,I have queries regarding Webex Teams:1.Can we segregate the teams(group) space and one to one space.2.Can we create different folders or directories in Webex Team chat space.3.Can we download Third party applications directly from Webex Teams instead o...
Just wondering if anyone of you had experience to migrate CMBE 8.X to BE6K 11.X. As you know, CMBE shares IP with CUCM and Unity, so I am curious to know how to migrate or restore the Unity Connection. Thanks for any replies.
I have node unreachable showing in RTMT for 2 of my 5 servers.SDL Link OOS generated every 2 mins.Note* There is nothing down and there is full communication between all nodes and phones. I noticed after using the show network ipprefs all command tha...
Fix:Log in to the codec.(you need the IP address, username / password) Go to:Setup > Configuration > Peripherals > (in the “Profile” area, set “Cameras” to 0.Press “Save” on the top right of the screen.Message went away.