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Collaboration, Voice, and Video News
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bruno.gruenig
bruno.gruenig Contributor
‎05-01-2018 02:20 AM
13558 Views
0 Comments

Cisco EMEAR Customer Care Award 2018

It’s always the awards for things you really worked for that are the sweetest...That’s how we felt about the Cisco EMEAR Customer Care Award we won this week at the 2018 Collaboration Summit in Phoenix, Arizona.For Bucher + Suter, this specific award mean... Read More
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erclause
erclause Rising star
‎10-18-2017 12:29 PM
37465 Views
0 Comments

Just Announced - Cisco Predictive Services

If you haven't heard, Cisco has announced the addition of a suite of predictive services with these two new Cisco Services portfolios: Business Critical Services, and High-value Services. These new offerings allow Cisco to leverage the power and intellige... Read More
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bruno.gruenig
bruno.gruenig Contributor
‎07-07-2017 04:58 AM
44772 Views
0 Comments

Innovative Kundenerlebnisse dank Design Thinking

Innovative Kundenerlebnisse dank Design ThinkingAlte Geschäftsmodelle funktionieren nicht mehr, disruptive Modelle gefährden die eigene Existenz, Produktlebenszyklen verkürzen sich. Durch die digitale Transformation werden die Karten im Markt neu gemischt... Read More
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bruno.gruenig
bruno.gruenig Contributor
‎05-30-2017 11:55 PM
33359 Views
0 Comments

Emerging Technology 1/3: Very Soon Going to Redefine Business Best Practices

HOW Emerging Technology is Very Soon Going to Redefine Business Best Practices:Truly seamless, one-to-one customer journey mapping has been the theoretical goal of customer service in contact center industry for quite a while now. Developments in technolo... Read More
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erclause
erclause Rising star
‎03-13-2017 02:14 PM
65320 Views
0 Comments

Cisco Jabber emoticons in hiding

Did you know about the hidden emoticons? If you didn't know every new version of Cisco #Jabber comes loaded with a new set of #emoticons. Some of them are less serious, like sushi, beer, or koala (of all things).Check it out if you haven't already: http:/... Read More
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erclause
erclause Rising star
‎02-01-2017 12:40 PM
59648 Views
3 Comments

Cisco Spark 2.0 and Cisco Spark Board - Keynote Replay

In case you missed the January 24th keynote on Cisco Spark 2.0 and the newly announced Cisco Spark Board the keynote replay is now available for viewing.See how Cisco Collaboration is revolutionizing the way people meet and how work gets done by enabling ... Read More
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erclause
erclause Rising star
‎01-17-2017 04:16 PM
40081 Views
0 Comments

Invitation to participate in the Cisco Context Service Webinar on January 31st

Discover how your company can leverage Context Service at the January 31st webinar to deliver seamless customer experiences to your customers. This webinar will look at how to leverage Context Service enabling your organization to deliver a true omni-chan... Read More
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erclause
erclause Rising star
‎09-22-2016 12:01 PM
94238 Views
0 Comments

Cisco and Salesforce Announce Global Strategic Alliance

Cisco and Salesforce, the Customer Success Platform and the world’s #1 CRM company, today announced a strategic alliance to enable business users to be more productive than ever before. The two companies will jointly develop and market solutions that join... Read More
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erclause
erclause Rising star
‎07-28-2016 06:07 AM
104519 Views
1 Comment

System Administrator Love!

You may not have known this, though tomorrow is one of the most important days on the calendar for IT folks, System Administrator Appreciation Day!Plans to recognize your System Administrators? Or if you are a System Administrator, did you know?Happy Syst... Read More
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bruno.gruenig
bruno.gruenig Contributor
‎07-15-2016 04:58 AM
31468 Views
0 Comments

NOTHING BUT A GOOD TIME @CiscoLive!

Wow - what an epic community Pictures say more than tousand words!See you next year.Bucher + Suter: Events
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JulieMcP
JulieMcP Cisco Employee
‎12-07-2015 02:15 PM
33807 Views
2 Comments

Join Rowan Trollope for a #CiscoChat: Changing the Way We Work

As most of you might know, we have some exciting news we’re sharing this week.To find out first-hand what’s new in the world of collaboration, we’re going to be hosting a live social chat with Cisco’s own SVP of Collaboration, Rowan Trollope, and Independ... Read More
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lbabbili
lbabbili Enthusiast
‎03-10-2015 08:36 AM
29052 Views
0 Comments

Join #CiscoChat to Explore the Future of Collaboration at SXSW Interactive

How do you collaborate with your coworkers? What empowers you to innovate with peers in your organization? How do you get projects completed when you’re on the go and a phone or a tablet is your device of choice? For our next #CiscoChat—a TweetChat taking... Read More
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dcolin1
dcolin1 Cisco Employee
‎01-21-2015 03:16 PM
8905 Views
0 Comments

Cisco Book Offer!

The best way to enhance your skills is to combine the power of learning via multiple formats and approaches. That's why we're offering this special New Year's promotion, to maximize your savings and increase learning using multiple product formats and lea... Read More
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twyatt1
twyatt1 Cisco Employee
‎03-18-2013 05:22 PM
47588 Views
0 Comments

Cisco Announces New Software and Cloud Solutions that Change the Game in B2B Video Collaboration

Cisco is changing the game for B2B collaboration with new software and cloud advancements that make HD video collaboration more affordable and accessible between businesses. Today I’m at Enterprise Connect and excited to announce our new enhancements acro... Read More
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rdelamor
rdelamor Beginner
‎03-14-2013 11:56 AM
12379 Views
0 Comments

The Changing Enterprise Desktop Environment -- Announcing the Cisco Desktop Collaboration Experience DX600 Series

Today’s workplace is radically different from ten or even five years ago. Work has changed. The way people work has changed, and technology needs to be in synch with these changes. In the office, people still want access to traditional conveniences, inclu... Read More
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Latest Contents
Cisco 8865 with Cisco 8800 Key Expansion Module in Webex Con...
Created by Zepster44 on 03-21-2019 10:08 AM
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I am trying to set up a Cisco 8800 KEM with an 8865 phone.  I know with the old CUCM, you could create a template and push it to the key expansion module, but, with Control Hub, I see the KEM is attached but can't do anything with it.  When its ... view more
Early and delayed offer, early and delayed media.
Created by sourajit01 on 03-21-2019 09:24 AM
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So early offer is when the calling party shares the media codec and rtp ip/ports in the Invite message, correct ? Whereas delayed offer is where the media content is shared after the 200 ok message, is that correct? Can someone please explain early m... view more
8831 wireless Microphone Connection
Created by jmill on 03-21-2019 09:13 AM
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I have upgraded the firmware of the 8831 phone from 9.3.1 to 10.3.1 due to the display panel requirements.  I have lost the ability to utilize the wireless microphone option with this update.  Is there another firmware update I could use to rece... view more
How to decode content (IMG or file) from Cisco ECE EGML_EMA...
Created by AntonFiliptsov5806 on 03-21-2019 08:10 AM
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In EGML_EMAIL_ATTACHMENT table i can see list of attachments from ECE and all attachments are encoded.It says ENCODING_TYPE -> Base64. But it's not a regular Base64. When i try to decode with Base64 i am getting a broken file.Does anyone knows how... view more
How do you create totals/averages on the bottom of Historica...
Created by eroussos1 on 03-21-2019 08:00 AM
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Hello to all, How do you go about putting a formula to added a sum or an average on the bottom of historical reports?  Specifically custom reports i'm building.  Currently i'm just exporting and summing myself.  But there has to be a b... view more
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