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Collaboration, Voice, and Video News
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Muk AD
Muk AD Beginner
‎04-10-2019 04:44 AM
213 Views
0 Comments

ServicesEngine boot-loader> error in CUE Module

Hi Experts, I was recently facing CUE login issue. When I was trying to open the session I was getting ServicesEngine boot-loader> prompt instead of CUE_Hostname# I did a lot of search but didn't come through any solution, I have fixed the problem which I... Read More
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ss60
ss60 Beginner
‎04-09-2019 08:40 AM
260 Views
0 Comments

Noise Firewall for call centers

SoliCall's noise firewall for call centers was added to the marketplace. The noise firewall is an innovative software solution that correlates the audio from all agent in order to identify the location of the noise and remove it from the calls. The main b... Read More
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bruno.gruenig
bruno.gruenig Contributor
‎05-01-2018 02:20 AM
13629 Views
0 Comments

Cisco EMEAR Customer Care Award 2018

It’s always the awards for things you really worked for that are the sweetest...That’s how we felt about the Cisco EMEAR Customer Care Award we won this week at the 2018 Collaboration Summit in Phoenix, Arizona.For Bucher + Suter, this specific award mean... Read More
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erclause
erclause Rising star
‎10-18-2017 12:29 PM
37571 Views
0 Comments

Just Announced - Cisco Predictive Services

If you haven't heard, Cisco has announced the addition of a suite of predictive services with these two new Cisco Services portfolios: Business Critical Services, and High-value Services. These new offerings allow Cisco to leverage the power and intellige... Read More
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bruno.gruenig
bruno.gruenig Contributor
‎07-07-2017 04:58 AM
44853 Views
0 Comments

Innovative Kundenerlebnisse dank Design Thinking

Innovative Kundenerlebnisse dank Design ThinkingAlte Geschäftsmodelle funktionieren nicht mehr, disruptive Modelle gefährden die eigene Existenz, Produktlebenszyklen verkürzen sich. Durch die digitale Transformation werden die Karten im Markt neu gemischt... Read More
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bruno.gruenig
bruno.gruenig Contributor
‎05-30-2017 11:55 PM
33428 Views
0 Comments

Emerging Technology 1/3: Very Soon Going to Redefine Business Best Practices

HOW Emerging Technology is Very Soon Going to Redefine Business Best Practices:Truly seamless, one-to-one customer journey mapping has been the theoretical goal of customer service in contact center industry for quite a while now. Developments in technolo... Read More
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erclause
erclause Rising star
‎03-13-2017 02:14 PM
72983 Views
0 Comments

Cisco Jabber emoticons in hiding

Did you know about the hidden emoticons? If you didn't know every new version of Cisco #Jabber comes loaded with a new set of #emoticons. Some of them are less serious, like sushi, beer, or koala (of all things).Check it out if you haven't already: http:/... Read More
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erclause
erclause Rising star
‎02-01-2017 12:40 PM
59844 Views
3 Comments

Cisco Spark 2.0 and Cisco Spark Board - Keynote Replay

In case you missed the January 24th keynote on Cisco Spark 2.0 and the newly announced Cisco Spark Board the keynote replay is now available for viewing.See how Cisco Collaboration is revolutionizing the way people meet and how work gets done by enabling ... Read More
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erclause
erclause Rising star
‎01-17-2017 04:16 PM
40158 Views
0 Comments

Invitation to participate in the Cisco Context Service Webinar on January 31st

Discover how your company can leverage Context Service at the January 31st webinar to deliver seamless customer experiences to your customers. This webinar will look at how to leverage Context Service enabling your organization to deliver a true omni-chan... Read More
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erclause
erclause Rising star
‎09-22-2016 12:01 PM
94296 Views
0 Comments

Cisco and Salesforce Announce Global Strategic Alliance

Cisco and Salesforce, the Customer Success Platform and the world’s #1 CRM company, today announced a strategic alliance to enable business users to be more productive than ever before. The two companies will jointly develop and market solutions that join... Read More
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erclause
erclause Rising star
‎07-28-2016 06:07 AM
104601 Views
1 Comment

System Administrator Love!

You may not have known this, though tomorrow is one of the most important days on the calendar for IT folks, System Administrator Appreciation Day!Plans to recognize your System Administrators? Or if you are a System Administrator, did you know?Happy Syst... Read More
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bruno.gruenig
bruno.gruenig Contributor
‎07-15-2016 04:58 AM
31531 Views
0 Comments

NOTHING BUT A GOOD TIME @CiscoLive!

Wow - what an epic community Pictures say more than tousand words!See you next year.Bucher + Suter: Events
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JulieMcP
JulieMcP Cisco Employee
‎12-07-2015 02:15 PM
33916 Views
2 Comments

Join Rowan Trollope for a #CiscoChat: Changing the Way We Work

As most of you might know, we have some exciting news we’re sharing this week.To find out first-hand what’s new in the world of collaboration, we’re going to be hosting a live social chat with Cisco’s own SVP of Collaboration, Rowan Trollope, and Independ... Read More
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Latest Contents
Cisco WebEX Voicemail
Created by UltraBoy on 08-24-2019 07:06 PM
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Hello,I hope I'm asking this question in the correct forum.We are looking at using Cisco WebEX for our telephony solution (very small SMB).  We were just wondering if Cisco is using Cisco Unity Connection as the voice messaging service???  We we... view more
Outbound Dialer Predictive mode
Created by George Michaell on 08-24-2019 03:59 PM
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Guys, can someone please help me out I just wana have the Call.CallingLineID on my routing script, i know the reservation call passes through the script but it does not have any ANI to it, is there a way i can get that onto my script?? Any help or cl... view more
Turning Off the Navigator button's light for the 8861 Phone
Created by CarolinaOrtiz4797 on 08-24-2019 06:55 AM
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Good Morning, How can I turn off the navigator button's light for the 8861 Phone? Thanks, Regards!
changing Ldap attribute section phone number to ipphone from...
Created by itariq12345 on 08-24-2019 03:42 AM
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Hi, we recenlty integrated our AD to call manager, however a we left he Phone number attribute to telephone. this has messed our corporate directory.  we need to change the phone number attribute to IPphone now and perform a sync, we are un... view more
Hunt Group Voicemail Box number MWI on 2nd line.
Created by mskap1304 on 08-23-2019 02:34 PM
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Hello All -  We have a CTI Route Point (1111) pointed towards UC and there we created a Call handler. When the caller opts for any option, that will transfer the call to number 2222 which we created as Hunt Pilot number in CUCM. When the agents ... view more
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