Hi Experts, I was recently facing CUE login issue. When I was trying to
open the session I was getting ServicesEngine boot-loader> prompt
instead of CUE_Hostname# I did a lot of search but didn't come through
any solution, I have fixed the problem which I...
SoliCall's noise firewall for call centers was added to the marketplace.
The noise firewall is an innovative software solution that correlates
the audio from all agent in order to identify the location of the noise
and remove it from the calls. The main b...
It’s always the awards for things you really worked for that are the
sweetest...That’s how we felt about the Cisco EMEAR Customer Care Award
we won this week at the 2018 Collaboration Summit in Phoenix,
Arizona.For Bucher + Suter, this specific award mean...
If you haven't heard, Cisco has announced the addition of a suite of
predictive services with these two new Cisco Services portfolios:
Business Critical Services, and High-value Services. These new offerings
allow Cisco to leverage the power and intellige...
Innovative Kundenerlebnisse dank Design ThinkingAlte Geschäftsmodelle
funktionieren nicht mehr, disruptive Modelle gefährden die eigene
Existenz, Produktlebenszyklen verkürzen sich. Durch die digitale
Transformation werden die Karten im Markt neu gemischt...
HOW Emerging Technology is Very Soon Going to Redefine Business Best
Practices:Truly seamless, one-to-one customer journey mapping has been
the theoretical goal of customer service in contact center industry for
quite a while now. Developments in technolo...
Did you know about the hidden emoticons? If you didn't know every new
version of Cisco #Jabber comes loaded with a new set of #emoticons. Some
of them are less serious, like sushi, beer, or koala (of all
things).Check it out if you haven't already: http:/...
In case you missed the January 24th keynote on Cisco Spark 2.0 and the
newly announced Cisco Spark Board the keynote replay is now available
for viewing.See how Cisco Collaboration is revolutionizing the way
people meet and how work gets done by enabling ...
Discover how your company can leverage Context Service at the January
31st webinar to deliver seamless customer experiences to your customers.
This webinar will look at how to leverage Context Service enabling your
organization to deliver a true omni-chan...
Cisco and Salesforce, the Customer Success Platform and the world’s #1
CRM company, today announced a strategic alliance to enable business
users to be more productive than ever before. The two companies will
jointly develop and market solutions that join...
You may not have known this, though tomorrow is one of the most
important days on the calendar for IT folks, System Administrator
Appreciation Day!Plans to recognize your System Administrators? Or if
you are a System Administrator, did you know?Happy Syst...
As most of you might know, we have some exciting news we’re sharing this
week.To find out first-hand what’s new in the world of collaboration,
we’re going to be hosting a live social chat with Cisco’s own SVP of
Collaboration, Rowan Trollope, and Independ...
How do you collaborate with your coworkers? What empowers you to
innovate with peers in your organization? How do you get projects
completed when you’re on the go and a phone or a tablet is your device
of choice? For our next #CiscoChat—a TweetChat taking...
The best way to enhance your skills is to combine the power of learning
via multiple formats and approaches. That's why we're offering this
special New Year's promotion, to maximize your savings and increase
learning using multiple product formats and lea...
Hello, We have a handful of VoIPs, 7962 and 7965G's, that do not display placed or missed calls when placed in customers offices. However, if we bring the phones back to my building, where the CUCM cluster sits, the phones display placed and missed c...
Hoping somebody may be able to provide some insight to a macro issue we've been facing with the Webex Codec Plus series. We have two output display and basically want to enforce the following:1. If content is being shared locally or in a call, show i...
WE are looking to move from analog phones to VOIP with the service provider Ring Central. I understand we need internet to keep the VOIP phones connected to Ring Central. They recommend we use QOS on our network equipment. We have a mix of 3850(L3 Switch)...
Dear Experts,We have a 4321 router with CME setup. It is ordered with only 4GB RAM and 4GB Flash. Now I need to setup the auto attendant on this router. I tried Cisco BACD which is not at stable ( Some times play prompt some times not). We would like to h...