Nayankumar Vaghela, Cisco Product Line Manager, writes a new blog post address Unified Contact Center Express. Check out the full blog post.
In a technology-enabled world, the features and functionalities of a product or service typically do not provide a sustainable competitive advantage. It’s certainly possible to grow a company if planned well. So why do only a few small businesses succeed in “making it big”? What differentiates companies and how do certain small companies become large enterprises?
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