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Briefing: Cisco TAC Connect

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Community Manager
Customer Connection Briefing
thru

Join us for a Cisco Customer Connection briefing on TAC Connect.  

TAC Connect is your personal assistant that helps with basic case management tasks.

This session focuses on self-service features such as status of a case, bug, rma, connect to engineer, raise case severity, escalate a case and re-queue a case.

You will learn how to interact with the personal assistant using Webex Teams client and through a simple web browser interface to access data in a secure authorized manner.

To attend this briefing you must be a Cisco Customer Connection member.  Registration for the program is free and easy to complete.  Simply go to www.cisco.com/go/ccp, click "register", the select the Collaboration track during registration.  Once you receive confirmation of membership, you can then sign up for this session.

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