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Webcast- Catalyst 9000

Briefing: Project SAGE Demo and Feedback

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Community Manager
Customer Connection Briefing
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Join the Customer Connection program in order to register for this event.  Registration is free and easy to complete.  Choose the Collaboration track and once your membership is accepted, you'll be able to register for this briefing.

Please join us for an upcoming session on Project SAGE.  We've got a number of different times available to you.  We want to make sure you can join us and provide your feedback on this important project!

Choose one of these times to register:  Collaboration, Security, Networking, Data Center customers all welcome!

- EMEA: Apr 30 or May 1 at 1:00pm CET

- Americas: Apr 30 or May 1 at 8:00am PT

- APAC: May 2 or May 3 at 10:30am IST

Project SAGE will be a recommendation service that will interject the customer prior to case creation by providing possible solutions to the issue that the customer is facing. This capability is intended to encourage self-troubleshooting by providing machine learning(ML) based “Self Help” for the customers.

The ML based backend engine built to consume massive knowledge base from Cisco like Field Notices, Security Advisories, External Defects & Cisco.com documents. This entire recommendation service will be available to customers via Cisco SCM(support case manager) while they try to open case to Cisco support services.

In this session we will give you a demo of Project SAGE and ask for your feedback in real-time during the session. Come prepared to interact!

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