This Log Analysis tool helps you analyze the call processing and the signaling information collected by the XSLog logs from the Cisco BroadWorks system. This tool also supports a broad range of other Cisco products and technologies.
This tool can be used at various stages during an investigation:
To validate the collected data during the initial triage
To parse (filter out) the XSLog files
To assist for the analysis of call scenarios
To identify known/common issues using the DSig (Diagnostic Signatures)
It provides a list of all calls identified from the uploaded and analyzed XSLog files along with the signaling details for the selected calls with the corresponding ladder diagram representation. At the time of this article, the following protocols and functionalities are supported with this tool specifically for the Cisco BroadWorks product:
Diameter billing interface
Call Control (OCI-C)
CFW Call Recording
SIP Support, partial ladder diagram example
MGCP Support, partial ladder diagram example
Basic Call Control Support, partial ladder diagram example
Diameter Billing Support, partial ladder diagram example
CFW Call Recording, partial ladder diagram example
Details are provided for each call leg, such as:
Calling and Called Party information
Routing information (inbound and outbound session IDs, callhalf-<ID> identities)
Duration, connection status and timestamp
Log Overview exampleCall Detail example
The complete SIP signaling flow is available as well as a detailed view of each SIP Message by clicking on SIP message you are interested in. In order to be consistent with the XSLog, the ladder diagram is using the sessionID (known as callhalf-<ID>) for the network element connection point instead of the IP address/port.
Signaling Summary example
Ladder Diagram example
Message Detail example
Some diagnostic checks and actions to resolve are suggested
CSA Diagnostic Signature generic example
Disclaimer: The BroadWorks support in this tool has been recently added and therefore, the integration is still at the early stages. For that reason, issues or anomalies could be observed while using this tool. In such case, any feedback (email@example.com) is more than welcome and will help us to improve the overall tool efficiency and accuracy.
Kristof Van Coillie - Technical Leader Services Vladimir Sidimak - TAC Engineer Necati Cehreli - TAC Engineer
Analyzing diagnostic logs and packet captures can be time consuming and difficult as you need to find the call you are interested among possibly hundreds of other calls. This tool gives you a quick overview of all the SIP Calls, provides you useful information and shows you the relevant messages.
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