If shared memory both on active and standby CA is corrupted and backup shared memory data is unstable then only way to recover shared memory is using EMS DB. This will cause outage in system that's why should be implemented out of busy hours.
Here is the prosedure to recover shared memory from Oracle DB on EMS.
1- Log into Active EMS with "ciscouser" and run following command on CLI
Hello, We are in a situation where our circuit was used from an outside party to call high cost countries. We are working on the security of the gateway at the moment but I wanted to know if its possible to block specific countries to be called too.&...
Hello Everyone, I have two CME 12.0 instances running on two separate routers. Router 1 contains one PVDM3-64 and Router 2 contains two PVDM3-64s. Router 1: dspfarm profile 1 conferencecodec g711alawcodec g711ulawcodec g729ar8codec g7...
Hello, I have question about Agent State Trace with UCCE 11.6 or UCCE 12.0. Is there any limit to enabling this option for agents. I have information on cisco.com ( Solution Design Guide for Cisco Unified Contact Center Enterprise, Release 11.6 ...
Good day folk, When I log into CUCM and try to view the IP addresses for our VGs, none is displayed. We can putty into the VGs in question so they are up and functional. Any ideas as to why this would happen? Respectfully, Prav.