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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

Cannot insert the IP phone. The BAT error message "-2147467259 Method '~' of object '~' failed" is displayed

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Core Issue

The issue occurs when the user tries to insert phones which are subscribed to speed dial, fast dial or personal address book services.

Resolution

To resolve the issue, remove the IP phone services from the template, and insert the IP phones again using the Bulk Administration Tool (BAT).

The issue is documented in Cisco bug ID: CSCsb81278

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