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hello friends, I've gone through this explanation https://community.cisco.com/t5/collaboration-voice-and-video/implementing-phone-background-images-for-cisco-ip-phones/ta-p/3115140 but you know, there is one action remaining, which is...
In native call queuing custom announcements are not heard. When selecting the built-in messages these are working properly. Custom announcements have been uploaded to all nodes and voice media streaming has been reset.
Hi Guys We will be implementing Multimedia Contact Center of Email and Chat Agents. On the CCW, I could not see the SocialMiner as a licensed component but can noted that SocialMiner is referenced in the Cisco Live presentations. I will be most ...
Hi Guys We are about to install the Collaboration Flex Named Users - which entitles us to 5 devices per User. Is it possible for us to configure it in the manner below. User A, Extension Number 1000The User will have Deskphone, Jabber(Full UC) o...