Hi, All. All settings have been completed by referring to the documentation on the website below.After completing the setup, I called Conference Now (7777).However, the call is not connected and the call ends immediately.I don't know which setting is...
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I'm getting the following log messages on my ASA when my 7965 IP phone tries to establish the VPN from the outside.2021-01-19 12:25:44 Local4.Error 192.168.244.5 Jan 19 2021 12:25:45: %ASA-3-717009: Certificate validation failed. Certificate date is...
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Hello Everyone,Our agents and supervisors are working from home and connecting over VPN. We have 2 VPNs connected to 2 different Date Centers for load balancing purpose. We have the following scenarios:1) Agents are connection over VPN12) Supervisors are ...
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Hello, we are attempting to configure a dial plan for the Cisco MPP phones and are running into issues. What we are looking to do is to forward the call from 611 directly to a call center. The code we have working in a Polycom phone ...
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We recently got a request from customer to enable Preview mode for campaign. (Customer has PCCE 12.0 version running at present). When we enabled Preview Mode and tested calls , we could see when a call lands in Finesse and if Agent wish to press Dec...
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