Cisco MeetingPlace Web Conferencing users cannot use the Share Desktop option during a public data conference using an external MeetingPlace Web server

[TCC_2]

Core Issue

Cisco MeetingPlace Web Conferencing external users cannot share their desktop in the data conference. The Share Desktop option is not available, and the users see only the Select an Application from a List option.

Resolution

To use the Share Desktop option in a public meeting, change the Allow Share Desktop setting on the external Demilitarized Zone (DMZ) server to Yes. This value is No by default. The Allow Share Desktop parameter determines whether or not the Share Desktop option is available to users during a Cisco MeetingPlace Web Conferencing application-sharing session.

To change the Allow Share Desktop value from No to Yes, perform these steps:

1. Use your system manager-level user ID and password to sign in to MeetingPlace Web Conferencing.
2. From the Welcome page, click Admin > Web Server  Properties..
3. From the MeetingPlace Web Administration page, scroll to the bottom portion  of the page, and click the name of the web-conferencing server you want to  configure. This populates the top portion of the page with pre-defined settings.
4. Choose Yes for the Allow Desktop Sharing parameter.