02-26-2015 11:34 PM - edited 03-12-2019 10:14 AM
This document covers the Cisco Prime Collaboration Assurance features and overview.
Cisco Prime Collaboration Assurance offers integrated monitoring and diagnostics for Cisco Unified Communications, Cisco TelePresence® and the underlying network infrastructure. It expedites operator resolution of service quality issues before they affect end users and helps avoid system and service outages for a greater end-user qualify of experience.
Cisco Prime Collaboration Assurance Standard supports
Cisco Prime Collaboration Assurance Standard offered in two flavors:
1. Standard
2. Advanced
1. Cisco Prime Collaboration Assurance Standard
The Standard offer provides essential fault and performance monitoring for core Cisco Unified Communications and Cisco TelePresence components.
The solution is web-enabled, providing remote accessibility and avoiding the need to download client software and maintain various versions.
Key Features of Cisco Prime Collaboration Assurance Standard
Dashboard - For real time monitor of performance counters of UCM and UnityConnection.
Precanned Dashboard - Dashboard to monitor real time data of one or more of logically related counters
Custom Dashboard - dashboards of custom selected counters
2. Cisco Prime Collaboration Assurance Advanced
The Advanced offer is a full-featured real-time monitoring and diagnostics system for voice and video network assurance.
Excellent post, very usefull and valuable information. So let me know if in BE6K I need licensing the Prime Collab?
Best regards
Daniel Sobrinho
Nice DOC.[+5]
regds,
aman
Hello Daniel
Thank you very much. Yes you need to get the license for prime collaboration. For more information please refer the following url,
Cisco BE6K FAQ - http://www.cisco.com/c/en/us/products/collateral/unified-communications/business-edition-6000/qa_c67-703226.html
Also, Only Cisco Prime collaboration provisioning is supported in BE6K and Prime collaboration assurance is not supported.
Refer the url for more information on Cisco prime collaboration provisioning,
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/BE6000/pcprovision/9_1/CUCM_BK_PBFF8A05_00_prime-collaboration-provisioning-guide.html
Regards
Lavanya
Aman,
Thank you very much.
Regards
Lavanya
we have Cisco Prime Collaboration Assurance Version: 11.6.
SIP Trunks from CUCM to Cube/Voice Gateway Routers, Unity Connection are showing "No Service" in PCA.
But from the Cisco Unified Communication Manager, these trunks are showing "Full Service"
It seems Prime Collaboration Assurance is not updating or getting the status from these SIP Trunks.
However, the status of other trunks are properly updated in PCA and showing "Full Service".
All the Communication Manager Nodes are manageable and Accessible from PCA Inventory.
But SIP Trunks from CUCM to Cube/Voice Gateway Routers, Unity Connection are showing "No Service" in PCA.
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