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Cisco Prime LM DB[STOPPED] Component is not running

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Beginner

Hi,

I'm facing problem while trying to login Cisco Prime License Manager. When I type login and password it show me “Invalid Username or Password. Please try again.”. But login and password correct. I reset password but it is show the same error.

 

 

Output of Utils service list:

Requesting service status, please wait...

System SSH [STARTED]

Cluster Manager [STARTED]

Name Service Cache [STARTED]

Entropy Monitoring Daemon [STARTED]

Cisco SCSI Watchdog [STARTED]

Service Manager [STARTED]

HTTPS Configuration Download [STARTED]

Service Manager is running

Getting list of all services

>> Return code = 0

A Cisco DB[STARTED]

A Cisco DB Replicator[STARTED]

Cisco AMC Service[STARTED]

Cisco AXL Web Service[STARTED]

Cisco Audit Event Service[STARTED]

Cisco Bulk Provisioning Service[STARTED]

Cisco CAR DB[STARTED]

Cisco CAR Scheduler[STARTED]

Cisco CAR Web Service[STARTED]

Cisco CDP[STARTED]

Cisco CDP Agent[STARTED]

Cisco CDR Agent[STARTED]

Cisco CDR Repository Manager[STARTED]

Cisco CTIManager[STARTED]

Cisco CTL Provider[STARTED]

Cisco CallManager[STARTED]

Cisco CallManager Admin[STARTED]

Cisco CallManager SNMP Service[STARTED]

Cisco CallManager Serviceability[STARTED]

Cisco CallManager Serviceability RTMT[STARTED]

Cisco Certificate Authority Proxy Function[STARTED]

Cisco Certificate Change Notification[STARTED]

Cisco Certificate Expiry Monitor[STARTED]

Cisco Change Credential Application[STARTED]

Cisco DHCP Monitor Service[STARTED]

Cisco DRF Local[STARTED]

Cisco DRF Master[STARTED]

Cisco Database Layer Monitor[STARTED]

Cisco Dialed Number Analyzer[STARTED]

Cisco Dialed Number Analyzer Server[STARTED]

Cisco DirSync[STARTED]

Cisco Directory Number Alias Sync[STARTED]

Cisco E911[STARTED]

Cisco ELM Client Service[STARTED]

Cisco Extended Functions[STARTED]

Cisco Extension Mobility[STARTED]

Cisco Extension Mobility Application[STARTED]

Cisco IP Manager Assistant[STARTED]

Cisco IP Voice Media Streaming App[STARTED]

Cisco License Manager[STARTED]

Cisco Location Bandwidth Manager[STARTED]

Cisco Log Partition Monitoring Tool[STARTED]

Cisco Management Agent Service[STARTED]

Cisco Prime LM Admin[STARTED]

Cisco Prime LM DB[STOPPED]  Component is not running

Cisco Prime LM Resource API[STARTED]

Cisco Prime LM Server[STARTED]

Cisco Push Notification Service[STARTED]

Cisco RIS Data Collector[STARTED]

Cisco RTMT Reporter Servlet[STARTED]

Cisco SOAP - CDRonDemand Service[STARTED]

Cisco SOAP - CallRecord Service[STARTED]

Cisco Serviceability Reporter[STARTED]

Cisco Syslog Agent[STARTED]

Cisco TAPS Service[STARTED]

Cisco Tftp[STARTED]

Cisco Tomcat[STARTED]

Cisco Tomcat Stats Servlet[STARTED]

Cisco Trace Collection Service[STARTED]

Cisco Trace Collection Servlet[STARTED]

Cisco Trust Verification Service[STARTED]

Cisco UXL Web Service[STARTED]

Cisco Unified Mobile Voice Access Service[STARTED]

Cisco User Data Services[STARTED]

Cisco WebDialer Web Service[STARTED]

Host Resources Agent[STARTED]

MIB2 Agent[STARTED]

Platform Administrative Web Service[STARTED]

SNMP Master Agent[STARTED]

SOAP - Diagnostic Portal Database Service[STARTED]

SOAP -Log Collection APIs[STARTED]

SOAP -Performance Monitoring APIs[STARTED]

SOAP -Real-Time Service APIs[STARTED]

Self Provisioning IVR[STARTED]

System Application Agent[STARTED]

Cisco Directory Number Alias Lookup[STOPPED]  Service Not Activated

Cisco Intercluster Lookup Service[STOPPED]  Service Not Activated

Cisco Prime LM Resource Legacy API[STOPPED]  Service Not Activated

Cisco Wireless Controller Synchronization Service[STOPPED]  Service Not Activated

Primary Node =true

 

I can not start Cisco Prime LM DB

 

utils service start Cisco Prime LM DB

Service Manager is running

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Cisco Prime LM DB[STARTING]

Component is not running

Cisco Prime LM DB[NOTRUNNING]

 

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