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Cisco SX20 camera moving left right and shaking continuously.

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Beginner

Cisco SX20 camera moving left right and shaking continuously.  We have factory reset the devices still it is a same problem. Even change the camera of working devices with issue devices still the problem.Now the software version of the device is  6.0

4 Comments
VIP Advisor

Raise a tac case and have it replaced

Beginner

Down grade the software and upgrade again, connect the camera using known working wires and test.  The new wires should be used during upgrade and downgrade process.

Beginner

Try adding or swapping the power supply to the camera.

Rising star

That is likely to be a hardware problem - I agree with the suggestion to open a TAC case. 

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