Problem Description
Timing of shroud light power down in CTS v1.7
Conditions / Environment
Normal operation
Root Cause
NOTE: This information pertains to systems with their CUCM profile set to "On with calls only"
Generally, the lights turn off after 15 seconds for personal systems (CTS-500, CTS-1000 for example) and the public room systems turn off after 5minutes (CTS-3000, CTS-3200)
For the 500 unit, this is configured in the CUCM profile under Product Specific Configuration Layout under Lights.
For the 3xxx and 1xxx models with an ACU, it is configured under the CUCM profile under Auxiliary Control Unit - Power Control.
The trigger to turn off the lights varies depending on the system type and setup
Summary of the differences:
| CTS Model | Light Timer |
|---|
| 500 | 15 seconds |
| 1xxx | 15 seconds |
| 3xxx | 5 minutes |
Exceptions:
If there is presentation plugged in or a DMP is connected, the system will turn the lights off after 15 seconds regardless of system type.
There were some inconsistencies in shroud light shutdown times in pre 1.7 code.
For additional information see:
