This document provides the Product & Feature overview of Cisco UC IntegrationTM for Microsoft Lync 8.5. Purpose of this document is to gain knowledge on the product with supported Product Versions, Solution Architecture and Related Documents, inturn helping the users to get introduced to this New Product relased.
Cisco UC Integration™ for Microsoft Lync 8.5
Seamless collaboration with Cisco UC & Microsoft instant messaging (IM) & Presence capabilities.
Extends access to softphone stadards-based video, unified messaging, audio, video and webconferencing, desk-phone control and phone presence.
Easy to manage communication platform
Fully Integrated soft phone
Inbound call notification & call divert
Visual voicemail: message count, filtering & local PC playback
Call history display
Start an online conferencing service
Desktop video support for Roundtable phones
CUCI - Lync Integration
CUCI - Lync User interface
Cisco UC Integration™ for Microsoft Lync is a desktop integration that provides access to Cisco Unified Communications from Microsoft Lync and Microsoft Office Communicator.
Microsoft Lync shows the Presence status with more detail information about each users contacts and status such as Available, Away, Do not disturb etc.
Conversation History with the list of users with duration, date and time
Voice Mail History, Visual voice mail is accessible if Unity/Cxn server is configured and Lync client has message playback option.
Video conferencing and support for High-definition video (resolution 1280 x 720 pixels; 720p) and H.264.
CUCI - Lync Integration
Lync 2010 Client
- Client for Lync 2010 Server
Lync 2010 Server
- Microsoft server providing Instant Messaging and Presence information
- Integrates with Lync via the Office Communicator Automation API for Contact, IM and Presence information
Client Service Framework (CSF)
- Provides backend integration
- Implements softphone, deskphone control, LDAP integration, Media Termination etc
CUCI Product Related Information
Microsoft Client Supported
- Microsoft Lync 2010 Client - Microsoft Office Communicator R2
Microsoft Server Supported
- Microsoft Lync 2010 Server - Microsoft Office Communications Server 2007 R2
- CUCM 6.1(x), 7.0(x), 7.1, 8.0, 8.5
Solution Support Matrix
CUCM : CUCM 6.1(x), 7.0(x), 7.1, 8.0, 8.5
Cisco Unified Communications Manager 6.1: 6.1(4) or later
Cisco Unified Communications Manager 7.0: 7.0(2a)SU1or later
Cisco Unified Communications Manager 7.1: 7.1(2) or later
Cisco Unified Communications Manager 8.5 or later
Microsoft Lync Server, Microsoft office communication server 2007 or Microsoft office communication server 2007 R2
Microsoft Lync, Microsoft office communication server 2007 or Microsoft office communicator 2007 R2
OS : Microsoft windows operating system
Microsoft Windows Operating System: Windows XP SP3, 32-bit, or Vista SP2 (Ultimate, Enterprise, or Business), 32-bit or 64-bit*; or Windows 7.0 (Pro, Enterprise, or Ultimate), 32-bit or 64-bit*
Cisco unity and unity connection
Cisco Unity 5.0
Cisco Unity 7.0
Cisco Unity Connection 5.0
Cisco Unity Connection 8.0
Cisco Unity Connection 8.5
Cisco Unified Videoconferencing Multipoint Control Unit (MCU)*
Cisco Unified MeetingPlace* conferencing
For conference calls with video:
8.0 or later
7.0 or later
8.0 or later
7.0 or later
Cisco WebEx Meeting Center is supported only when integrated with the Cisco Unified MeetingPlace application.
4.2 w/ IOS 12.4(11)XW5 with CUCM 6.1(3)
7.0 w/ IOS 12.4(20)T with CUCM 7.0(1)
7.1 w/ IOS 12.4(24)T with CUCM 7.1(2)
8.0 with CUCM 8.0
Microsoft AD 2003, 2008; OpenLDAP 2.4*
Installation Process Overview
Configure your Servers
- You must verify that your Active Directory server and your Microsoft Lync Server or Office Communications Server (OCS) are configured correctly for the deployment of Cisco UC Integration for Microsoft Lync.
- You must also configure your Cisco Unified Communications Manager server for Cisco UC Integration for Microsoft Lync.
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