Interoperability. This is a broadly used term in the industry, and at Cisco, we often talk about it in the technical context of the IT stack. However, let’s take a step back and focus on what we want to achieve through interoperability—connecting the right collaboration experiences to the right devices and users.
With Cisco Unified Communications (UC) 9.0 we deliver a series of enhancements that bridge systems, resulting in increased interoperability to enable these critical collaboration experiences.
Many of you are familiar with email-style calling, aka URI (Uniform Resource Identifier) dialing, available if you use our current Cisco TelePresence endpoints. With Cisco UC 9.0, you can now use URI dialing beyond video endpoints. Choose whatever you prefer—an email address or phone number—to call any endpoint including hard or soft phone, mobile phone, or tablet.
To make it easier for you to reach more users across unified communications systems, we’ve integrated Cisco Jabber IM and presence within Cisco Unified Communications Manager 9.0. Now it’s a Cisco Unified Communications Manager service included in the Cisco UC 9.0 software. Why is this important? IM, presence, voice, and video in one complete package provides common provisioning, ordering, and licensing, and configuration. This saves money and makes administration simpler, ultimately providing a better customer experience.
You’ve heard Cisco talk about driving “pervasive video” over the past years. We continue to move forward our strategy by expanding video endpoint support including the Cisco TelePresence TX9000 which was announced in March, video-enabling Jabber on all supported endpoints, and introducing new contact center video capabilities in key video endpoints. Around video call quality, you’ll see us reach even further levels of excellence across all endpoints with new sophisticated Call Admission Control (CAC) bandwidth modeling and coordination features.
Finally, I’d like to highlight the availability of a capability highly requested by customers, which we call Cisco Extend and Connect. Now non-Cisco devices such as your home and mobile phone can become part of the Cisco Unified Communications environment. Protect and even stretch your current endpoint investments, and ease migration of legacy PBXs.
You can see me demonstrate many of these key features by watching our announcement replay now. I encourage you to take a look, and welcome hearing what you think of Cisco UC 9.0.
I have an issue and Ill try to explain it the best I can. This is my first time posting, thanks in advance for the help. There is a department in our organization that has a Hunt Group set up. Some of the users in this department use Jabber and other...
This event had place on Tuesday 20th, April 2021 at 10hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees learned how to use ...
Hello, We have a user that has a full voice mailbox. I am clearing out the older VMs to clear space, but there are a number of unread (unlistened?) VMs that didn't make it to the users email inbox because of the space issue, but they are in web based...
(view in My Videos)
Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is th...
Hi,We have three CS-KIT-K9 and one CS-KITPLUS-K9 that we want to upgrade to latest release of RoomOS 10 (RoomOS 10.3.1.2 a911d5664c8), but I can only find CE184.108.40.206 in Software Center?Where can I find the latest release of RoomOS 10?Thanks!Bes...