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Cisco Unity 4.x fails to send message notification to more than one e-mail address

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Core Issue

In the Cisco Unity 4.x, if there are multiple e-mail addresses separated by a comma, listed under Text for Cisco Unity Inbox then the message notification only goes to the first e-mail address. The rest of the e-mail addresses remain undeliverable.

Resolution

By design, Text for Cisco Unity Inbox allows message notification to only one e-mail address. In order to send notification to more then one recipient, configure Text Pager 1 and Text Pager 2  instead of Text For CiscoUnity Inbox with separate e-mail addresses.

Refer to the SMTP Message Notifications section of Setting Up Message Notifications for more information.