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Cisco Webex Calling - new cloud IPPBX solution by Cisco


*15th July- added new dcloud Webex Calling lab for partners


Dear all,


Cisco Webex Calling  service, our new cloud IPPBX solution was announced in March.

For businesses that have been waiting for a trusted brand to deliver a globally available, multi-tenant cloud-based alternative to their on-premises PBX, the wait is over.

This is a very important announcement - let's have closer look

WebexCalling image.png


What is Cisco Webex Calling and what it offers?

  • Cisco Webex® Calling is a cloud service that runs on Cisco cloud.
  • It is offered via selected certified partners via subscription.
  • It offers advanced enterprise-grade IPPBX features combined with collaboration services (Webex Calling app softclient). 
  • Webex Calling app provides audio/video softphone services for mobile and desktop users.
  • Webex Calling app offers integrated Team messaging services (integrated with Webex Teams)
  • It utilises Cisco IPPhone portfolio (68xx/78xx/88xx/ATA etc.) plus Cisco Voicegateways (ISR4Ks)
  • Offers security and encryption to protect your business from threads
  • (phone registration, actination, signalling and audio/video, voicemail, admin and user interfaces -all encrypted).
  • Customers can keep their existing and preferred PSTN providers.
  • Offers simple cloud management via Webex Control Hub.


For more details on features provided, supported phones, supported voicegateways,  please check Webex Calling datasheet:


What about existing customers that want to move to the cloud?

There are commercial migration paths for customers that want to move from on-premises to cloud solution.


Additional resources:

Cisco Webex® Calling website

Webex Calling - youtube video


For partners:

There is a Webex Calling training required for partners to start selling Webex Calling solution.  

More resources for partners can be found below:

Webex® Calling page on SalesConnect

Webex Calling Partner Enablement Guide Presentation

Cisco Webex Calling Take Your Business to the Cloud with Confidence BDM presentation

Cisco Webex Calling Partner Technical Decision Maker Presentation


New dcloud Webex Calling lab --->  Deploy Cisco Webex Calling v1 (VAR Channel)

The Webex Calling scenarios include Webex Calling features, Webex organization verification in Cisco Webex Control Hub, Local Gateway for PSTN Calling, and more!


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DISCLAIMER: this post was created in order to provide useful info to Cisco partners and customers in my area (Greece/Cyprus and Malta).  For official and updated information, please consult cisco documentation, datasheets and ordering guides.

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