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Cisco Webex Teams (ex-Spark) services - Overview




What is Cisco Webex Teams (ex-Spark)?

Cisco Webex Teams is a team messaging and meetings service.

It is one of the services offered via Cisco Webex Collab cloud.

(Other services are Webex Meetings, Webex Trainings, Webex Events, Webex Video endpoint SIP registration,etc.)


Webex Teams offers:

a) persistent team messaging via secure virtual spaces (Webex Teams spaces) that enable team and one-to-one interactions.

Users can use Webex Teams softclients (for desktops/smartphones/tablets) to create virtual spaces and invite anyone via email (apart from paid accounts that have some extra features, Webex Teams offer a free client so this allows you to invite anyone without worrying if he/she has a paid client). Inside virtual spaces, users can collaborate, exchange messages and files and take advantage of Webex Teams integration with other business applications (document mgt, sales and finance apps, CRMs, incident mgt, bots, etc.

b) video/audio meetings with advanced features

Inside virtual spaces, users  can easily start a video/audio meeting with screen-sharing and interactive whiteboarding capabilities. Users can use their softclients to join the meeting or use a Cisco Video endpoint registered on Webex cloud, if available. So solution can be combined with personal or meeting room Video endpoints.

c) end-to-end security and compliance

d) management and analytics

e) integration with on-premises BE6K/CUCM solutions (Webex Teams Hybrid Services)

Allows customers with on-premises cisco collab deployments to integrate with Webex Teams services.


Why Webex Teams is better than competitors?


What is the best way to experience Webex Teams?

Get free Webex Teams client from Cisco Webex | Download

Invite your colleagues or partner or customer and start collaborating.

Here you can find what free Webex Teams client offers : 

free Spark client - overview


More details and useful resources:

Cisco Webex Teams Solution Overview

Cisco Webex Hybrid Services Data Sheet // describes integration with on-premises Cisco Collab deployments

Love How You Work with Cisco Webex Teams - YouTube

Transforming team communication for IBM Norway - YouTube

Real Estate : Cisco Spark Case Study – Signa Real Estate

Services : Dataquest Collaboration Customer Case Study

Healthcare :  Cisco Spark Case Study - The Steadman Clinic

Construction : Cisco Spark Case Study – CoBuilder

Logistics : Cisco Spark case study – ivii/Knapp– A Digitisation example in logistics

Car/Transportation Designer : Designers Pininfarina Create with Cisco Spark


For partners:

- main partner community for Webex solutions

Leverage CUWP Cloud offer for Partners!


please rate if you find this helpful





DISCLAIMER: this post was created in order to provide useful info to Cisco partners and customers in my area (Greece/Cyprus and Malta). For official and updated information, please consult cisco documentation, datasheets and ordering guides.

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