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CM-AA

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ITA Terms
‎06-09-2009 04:41 AM
edited on: ‎03-12-2019 ‎08:07 AM

CallManager Automated Attendant (AA)

Description

A application service to the CallManager platform. The AA service answers incoming calls and provides prompts to the caller to route the call to the appropriate endpoint. The endpoint may be a user on the Callmanager system or a phone extention.

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