It’s clear from our conversations with customers around the world that we’re in the early stages of a fundamental shift in business. It’s the decade of collaboration. A time of flash communities and knowledge accidents. A time when video, virtualization, social media and mobility influence everything we do. And when employees from any remote corner of an organization can provide the spark for your next important innovation.
But only if you set the stage for collaboration.
Building a collaborative organization isn’t easy. It takes a transformative approach to culture, processes and technology—and an unwavering commitment from top to bottom. Do it and you will be rewarded with an energized organization that can adapt quickly to changing markets and deliver tangible results.
That’s why I recently partneredwith my colleague, Ron Ricci, Cisco’s VP of Corporate Positioning, to write The Collaboration Imperative, a book that dives into the culture, process and technology dimensions of successful collaboration. It offers practical tips and strategies for making companies more collaborative and looks at how some of the world’s leading companies are sharpening their collaboration edge.
We also introduce some surprising facts. For example, did you know that….
The biggest barriers to collaboration are not technical—they are cultural and organizational in nature
Collaboration can’t be deployed; it must be embraced
It’s not enough to change roles; you have to change rewards
Collaboration requires stronger personal communications skills
Although collaboration is about decentralizing, it has to start at the top
The average return on collaboration is four times a company’s initial investment
We’d love to hear your experiences as you embrace collaboration. What best practices are you most proud of? What issues are you facing? And what lessons have you learned that you want to share? Let’s keep the conversation going….
Hello AllI would like to set up a CUCM/CUC/Presence home lab to understand things in deep such as registering SIP gateways, route patterns, etc. I have brought a couple of 2911's, 3850's and IP phones and I7 8th gen 16GB laptops for lab sakeCould someone ...
We've had a couple of instances where users accidentally dial something like "9118883540". The call isn't recognized as a 911 call by CUCM, so it just routes it to our SIP Provider (Centurylink). Centurylink treats it like a 911 call. CER doesn't get trig...
Hi, We are working on an integration with Cisco UCCX (126.96.36.19901-34).We need to get skill aggregated data in 15 minute intervals.The skill data that is needed per interval is: Call volume (handled + abandoned), Handled calls, Average...
Need some Opinions on this. I have a Device on site that is not always manned but it's 'important'. The customer has the following requests: Device rings DN 4444If No Answer and it's during Business hours, send it on to DNs 4000, 4001, 40...
Hi there, We are running a Zoom webinar through three Cisco SX80's across all offices to join our All-Hands meetings. Ideally, we want to share content from one location and have our remote participants share on the left screen and our content share ...