maybe someone has already experienced this issue. When using conference now you define a number which triggers an IVR prompt where you can setup your meetings. I the ani is associated with an active SNR number the IVR script won't let the user finish putting the digits in and repeats itself. It works without any problems from internal dn's as well as external callers.
Does anybody have an idea to what it might be related to?
Some of CSQ and skill are missing on CUIC report. I have modified script and created four new CSQ and getting CSQ on CUIC filtering page but i am getting only one CSQ on report but rest of the CSQ are missing. Can any one help about it?
Trying to add a MGCP in my home lab. However when defining the PRI in the webpage and hitting save, the error on the webpage is "Access to the requested resource has been denied". Any suggestions on what would be the corrective action?
Hi, We have implemented Courtesy Call Back and it sends the call to the CallBackEngine on the VXML application and in there on Intercept Caller Hang Up I get and error. However, there is no extra logging to see what the error might be. I ...
Hello Cisco, I have CUCM,CUC in my premise.We have a greeting message for all calls. After hearing greetings caller dials caller inputs,then the call is forwarded to phone extension.But after call are forwarded to extension there is no ring back tone...
Hi,I am new in UCCE and recently i have setup UCCE lab, when i am trying to make calls from Ingress gateway calls are getting disconnecting as soon as Agent pick the call. Also i have checked in CVP logs, i can see below error : 1562: 10.1.13.21: May...