Configuring PLAR/Hotline using SIP Phones on Call Manager

[Gerson Fabian Morales Marin]

• Configuration

 

Configuration

Steps:

Create SIP Dial Rule

1-Call Routing > Dial Rules > SIP Dial Rules

1.a Enter description and click on Add Plar and then click on save.

2- Under dial Parameter select "Button" and under value set it to "1" (first line on the phone)

Note= Make sure to use Button=1 which would be the button 1 on your phone.

4- Add SIP Dial Rule in desired IP Phone and Restart

Create a translation pattern/Partition

Choose Call Routing > Translation Pattern.

The Find and List Translation Patterns window appears. Click Add New.

Select the desired Partition name from the drop-down list.

Choose the desired Calling Search Space from the Calling Search Space drop-down list.

Note: Ensure that the Translation Pattern field is left blank.

Create a Calling Search Space

5.a -Calling search space configuration:

5.b Translation pattern configuration:

Note= Make sure to have the Called Party Transformation Mask configured with the destination DN.

Note=CSS assigned to Translation Pattern must contain partition that is able to reach the destination DN.

Important= When using sip phones I recommend you to use the CSS on the line configuration page instead of using the CSS on the phone configuration page.

Related links:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_0_1/ccmsys/accm-801-cm/a03adial.html

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_0_1/ccmcfg/CUCM_BK_CDF59AFB_00_admin-guide-90/CUCM_BK_CDF59AFB_00_admin-guide_chapter_011110.pdf

I hope this can be helpful to you.

Regards,

Gerson Fabian Morales Marin (gersomor)

[GWaldbin]

Thank you so much for these instructions. This is very helpful....just a quick question

I am configuring Cisco 7841 (4 line) SIP phone for PLAR where line 2,3 and 4 will be used as PLAR lines and Line 1 would be only for internal calls. I already have SIP dial rules to configure LINE1 or LINE 2 as PLAR. Do I need to create new SIP rule to configure this phone?  What do I need to do for this model of phone so Lines 2,3 and 4 can work as PLAR? Thanks a lot

[cristian.munoz]

Dear  GeromeWaldbin

Did you solve your issue?
I have the same issue. In the SIP Phone 8851, I need automatic dial in the botton of the second line.

TIA
Cristian