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Announcements
Walkthrough Wednesdays
Collaboration, Voice and Video
Engage with your peers and Cisco about collaboration products such as contact center, IP telephony, collaboration applications and telepresence.
Posts Replies Latest Post

Collaboration Applications

Latest Post - Re: When change to new .au sound file for bacd doesn't take effect
9925 Posts 28847 Replies 01-16-2021 01:32 AM

Contact Center

Latest Post - How can i disable reprompt for noinput_audio_group with java APIs in call studio ?
22457 Posts 71420 Replies 01-16-2021 06:58 AM

IP Telephony and Phones

Latest Post - Re: CME on 4331 Question
83989 Posts 293943 Replies 01-16-2021 10:08 AM

Other Collaboration Subjects

Latest Post - Re: CUCM 12.X Connect to CSSM On-prem via IP address
41864 Posts 104134 Replies 01-16-2021 09:33 AM

TelePresence and Video Infrastructure

Latest Post - Re: Cisco Webex Meetings unexpectedly shutting down - Macbook Air
18585 Posts 62256 Replies 01-15-2021 09:26 PM

Unified Communications Infrastructure

Latest Post - Re: Cisco Prime License Manager - Invalid UUID/Registration ID
35511 Posts 99607 Replies 01-16-2021 10:06 AM

Webex Administration

Latest Post - Re: Modify User Names and restrict file transfer
732 Posts 1463 Replies 01-15-2021 09:32 AM
Latest Documents
UCCX: HTTP Triggered Applications and Authentication
Created by Anthony Holloway on 12-31-2020 02:19 PM
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Symptoms UCCX does not natively protect HTTP Triggers. Diagnosis I wanted to come up with a solution to handle HTTP cookie based authentication. Solution There is a zip file for this project attached to this article.  It was written on UCCX 12.5... view more
Global availability and Cloud Connected PSTN options for Cis...
Created by jenkang on 12-17-2020 06:34 AM
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Learn: How to configure Cloud Connected PSTN with Webex Calling CCP Provider Name Product Home Page Link Webex Calling Customer Region Countries Supported by Provider Free Trial Link Contact Provider Link Alphalink Home EU FR & LU Free Tria... view more
DRF component & Process node XML Failure
Created by RamKumar40563 on 11-19-2020 05:47 AM
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Hello, We have been facing issues with backup of drfcomponent.XML & Processnode.XML files to our backup servers during scheduled Backup in our CUCM 11.0 servers.We have been using Titan FTP server for Backup. I see error on backup statusERRO... view more
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Latest Events
The Future of Remote Work with Truly Effective Virtual Meeti...
Created by ciscomoderator on 11-17-2020 01:36 PM
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To   participate   in this event, please use the   button   to ask your questions At the beginning of 2020, no one would have imagined the changes in work and learning habits that we would face in the foll... view more
UCCE Solution Troubleshooting Based on Comprehensive Call Fl...
Created by ciscomoderator on 10-20-2020 03:57 PM
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To participate in this event, please use the to ask your questions This topic is a chance to clarify your questions about the implementation, best practices and support of Customer Voice Portal (CVP) and IP Interactive Voice Response (IP IVR) deploy... view more
UCCE Solution Troubleshooting Based on Comprehensive Call Fl...
Created by Cisco Moderador on 10-13-2020 09:44 AM
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“UCCE Solution Troubleshooting Based on Comprehensive Call Flow for CVP and IP IVR Deployment Models” This event had place on Thursday 22, October 2020 at 10hrs PDT  Contact Center call flows are fundamental to the successful implementation and su... view more
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People are working remotely from home and other locations more than ever. There’s nothing like rich, high-definition video to make you f...
Online Classes: What's New in Meetings 40.9 and Breakouts in Meetings
Exciting new updates in Webex Meetings 40.9 and we have Online Classes to help you get up to speed! What's New In Webex Meetings 40.9 Ta...
Exciting updates in Community forums
You may have noticed some changes in discussion posts in the Community today. We’re happy to announce the release of discussion threadin...
Make your voice heard with the User Community Feedback Portal!
Here at Webex, we understand that innovation can come from anywhere, whether it’s from our engineering team, our partners, or passionate...