Engage with your peers and Cisco about collaboration products such as contact center, IP telephony, collaboration applications and telepresence. The Webex Administration board is now under the Webex Community category.
Cisco Finesse Not Ready - Call Overlap status is very a very common issue seen on Finesse desktop. Agents miss two calls and they are put in Not Ready - Call Overlap status. This is very likely related to CVP server and it's unreachabl...
In Prime Collaboration Assurance Build Version 12.1.80287 (12.1SP4ES2) does not display serial numbers randomly in inventory. This happens no matter what firmware, model, etc.
This is not a Cisco approved solution, I recommend do...
MARS Emergency Alerts helps an organization to create, distribute and manage enterprise wide notification to all employees in the enterprise in a systematic and efficient manner.The application allows alerts to be broadcasted to Cisco IP phones by the app...