Collaboration, Voice and Video

Engage with your peers and Cisco about collaboration products such as contact center, IP telephony, collaboration applications and telepresence.

	Posts	Replies	Latest Post
Accessories Latest Post - PAP2T: use of ! in dial plan - what effect does it have?	51 Posts	67 Replies	11-30-2021 10:27 AM
Collaboration Applications Latest Post - Re: Dear Clinton,	9345 Posts	30319 Replies	12-01-2021 11:10 AM
Contact Center Latest Post - tomcat-trust - selfsigned - expired	21497 Posts	74008 Replies	12-01-2021 10:28 AM
IP Telephony and Phones Latest Post - Add delay to outbound SIP call	79778 Posts	299102 Replies	12-01-2021 11:11 AM
TelePresence and Video Infrastructure Latest Post - TMS EXP and CUBE design guide check	17889 Posts	63374 Replies	12-01-2021 11:05 AM
Unified Communications Infrastructure Latest Post - Re: do we need this cme-srst?	32914 Posts	102608 Replies	12-01-2021 10:08 AM
Webex Administration Latest Post - Re: "is starting to share content" when attendee tries to sh	991 Posts	2092 Replies	12-01-2021 08:15 AM
Other Collaboration Subjects Latest Post - Re: Cisco Unity Express AA no audio	40271 Posts	104716 Replies	11-30-2021 12:26 PM

Latest Documents

Migrating to a Centralized IM&P Deployment

Created by pbsheehe1 on 10-16-2021 06:17 AM

Greetings, Wanted to share a few lessons learned while migrating from a distributed to centralized IMP deployment. Our current setup included many CUCM/IMP distributed clusters with centralized Expressway server for MRA login. We did not wish to perf... view more

Cisco UCCE PCCE Connector for CRM

Created by PTS on 10-14-2021 04:11 AM

Parsec's Cisco UCCE/PCCE CC Connector application for CRM works as a bridge between the CRM and Cisco UCCE/PCCE CC solution.The CRM can be any cloud based CRM like Salesforce (SFDC), ServiceNow ,MS Dynamics or a 3rd party CRM.The CRM user/Agent will have ... view more

Cisco Unified Communication Manager - Device Mobility

Created by Bejesh Kumar V on 10-11-2021 01:43 AM

It’s a feature which allows CUCM to determine whether the phone is in its home location or a roaming station.By enabling this feature users can roam from one site to another site and acquire the site-specific settings such as Codecs, MRGL, Call rout... view more