Cisco Unified Communications Integration for Microsoft Office Communicator (CUCIMOC) login falis with the following error messsage:
"Failed to sign in. Failed to connect to CCMCIP authentication server"
Try these steps:
Verify that your LDAP Connection from CUCM to the LDAP actually works You can create a user in your LDAP, run the synch on the Callmanager and veirfy it is able to pull that user.
After that, kill cucsf.exe from Task Manager.
CSCso60232 User Authentication over SSL link to LDAP fails for CTI Manager.
CSCtd52910 LDAP Authentication over SSL not working via CTI.
This document was generated from the following thread: Deskphone disabled on CUPC release 8.x