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CUCM Native Queuing - Thank you for calling

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Enthusiast

Hi Team, 

 

I recently configured CUCM native call queueing for one of my customers. even though I am using custom announcements and MOH files, whenever the caller calls the hunt number, the system plays "Thanks for calling". 

 

Is there any way to remove the above announcement. 

 

CUCM - 12.5

 

Regards, 

1 Comment
Beginner

Is this hunt pilot front ended by something like a call handler?  The "thank you for calling" is not a default feature of native queueing.

 

Do you hear "thank you for calling", even if there are agents free and available?

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