| STEP | ACTION | NOTES / OUPUT |
| 1 | Upload desired COP install file to SFTP | |
| 2 | Complete your desired cluster/node pre-checks | |
| 3 | Note MD5 hash of new firmware COP file | |
| 4 | Access CLI, console or SSH, of TFTP1 node (Primary) | |
| 5 | Runshow status | CLI outputs current node status and basic details |
| 6 | Runshow version active | CLI outputs current version and installed files |
| 7 | Runutils service list | CLI outputs current running services |
| 8 | Runshow tech devdefaults | CLI outputs current device default firmware loads |
| 9 | Runutils system upgrade initiate to begin update | CLI outputWarning: Do not close this window without first canceling the upgrade.
Source:
1) Remote Filesystem via SFTP
2) Remote Filesystem via FTP
3) Local DVD/CD
q) quit
Please select an option (1 - 3 or "q" |
| 10 | Enter 1 for SFTP install | |
| 11 | Enter SFTP server details:
Directory []:
Server []: <SFTP-IP>
User Name []: <username>
Password: <password>
Please enter SMTP Host Server (optional): | CLI outputChecking for valid upgrades. Please wait...
Available options and upgrades in "000.000.000.000:""":
1) cmterm-78xx.12-7-1-0001-393.k3.cop.sgn
2) cmterm-8831-sip.10-3-1SR6-4.cop.sgn
3) cmterm-8832-sip.12-7-1-0001-403.k3.cop.sgn
4) cmterm-88xx-sip.12-7-1-0006-413.k3.cop.sgn
q) quit
Please select an option (1 - 4 or "q" |
| 12 | Enter corresponding number option to desired firmware file | CLI outputAccessing the file. Please wait...
Downloaded 169 MB.
Checksumming the file...
Validating the file...
A system reboot is required when the upgrade process completes or is canceled. This will ensure services affected by the upgrade process are functioning properly.
Downloaded: cmterm-88xx-sip.12-7-1-0006-413.k3.cop.sgn
File checksum : (MD5): f2:1d:34:e1:5a:28:fc:bb:70:dc:fb:06:04:af:26:3e
Start installation (yes/no): |
| 13 | Compare and verify CUCM calculated MD5 hash matches | |
| 14 | Enteryes to start the firmware install | The install begins, scrolling the log/output on CLI |
| 15 | Installed completed | CLI outputSuccessfully installed cmterm-88xx-sip.12-7-1-0006-413.k3.cop.sgn
Locale cmterm-88xx-sip.12-7-1-0006-413.k3.cop has been installed successfully. A reboot is not necessary for the changes to take effect. |
| 16 | Runshow version active | Verify desired firmware install file is present in output list |
| 17 | Runutils service list | Verify "Cisco Tftp" is continuing running on node |
| 18 | Repeat steps 4-17 for TFTP2 (Secondary) | |
| 19 | Repeat steps 4-17 for any additional TFTP nodes in cluster | |
| 20 | Access CUCM Web GUI | |
| 21 | Navigate to Device --> Device Settings --> Device Defaults | |
| 22 | Update the "Load Information" for the pertaining Device Types (models) with newly installed firmware version and Save | |
| 23 | Restart Cisco Tftp service on TFTP1 & TFTP2 | Verify the service is showing as started |
| 24 | Restart Cisco Tftp service on any additional TFTP nodes in cluster | Verify the service is showing as started |
| 25 | Apply Config to the pertaining devices to push and upgrade phones to new firmware version | This can be completed via BAT (Phone --> Update Phones --> Query) |
| 26 | Monitor and allow time for phones to download/upgrade firmware | |
| 27 | For all TFTP nodes return to CLI and runshow status | |
| 28 | For all TFTP nodes return to CLI and runshow version active | Verify desired firmware install file is present in output list |
| 29 | For all TFTP nodes return to CLI and runutils service list | Verify services are running as previously, including "Cisco Tftp" |
| 30 | For all TFTP nodes return to CLI and runshow tech devdefaults | Verify new updated device default firmware loads listed for pertaining models |
| 31 | Exit CLI | |
