Device Security Mode Incoming Transport Outgoing Transport Accept Presence Subscription Accept Out-of_Dialog REFER Accept Unsolicited Notification Accept Replaces Header
Device > Trunk > Add New
New SIP Trunk Configuration
Trunk Type Device Protocol Device Name Device Pool SIP Info Destination Address Destination Port SIP Trunk Security Profile SIP Profile
Default (or other)
cluster-cup-01.domain.name (can this use IP?)
Non Secure SIP Trunk Profile
Standard SIP Profile
=== Configure Gateway CTI User
User Mgmt > Application User > Add New
Add User Groups
Standard CTI Enabled
Standard CTI Allow Control of All Devices
Configure AXL Support (optional)
Add new Application User such as axl-cups01
Add Application User to new User Group such as "axl_access"
Assign role to User Group (related links)
Standard AXL API Access
Obtain and Upload License
Configure IP Phone Messenger Service
Presence information is presented to IP phones via HTTP/XML. The IP Phone Messenger Service (IPPM) is used to facilitate this communication. In order to post HTTP popups to the Phone for Instant Messaging, this special application user must be provisioned both on the CUP server as well as in CallManager.
Login to the CUP administraton page.
Application -> IP Phone Messenger -> Setting
Configure the application password to be the same as the PhoneMessenger User configured on CCM.
Configure the Presence Gateway
The presence server uses the presence gateways to to receive presence information.
Login to the CUP Admin Page
Go to Cisco Unified Presence -> Presence Engine -> Presence Gateways
Add a presence gateway of type CUCM.
Configure Presence Settings
The presence settings are used to configure global parameters that affect all presence services and applications.
Login to the CUP Admin Page
Go to Cisco Unified Presence -> Engine -> Settings
Check 'Enable SIP Publish on CUCM'
Select the correct provisioned Trunk from the Drop Down
Configure for CUP Clients
The following configurations on the CUP server are required to support CUP clients. The CUP provides services to these clients, which includes:
Storage of published state
Storage of the CUPC configuration file
Authentication of the client
Contact list subscriptions
Configure General Settings
CUP/ccmadmin > Application > Unified Personal Communicator -> Settings
TFTP Server: Directory Server Type:
Set the CTI Gateway Profile to Default_cti-tcp_profile_synced_000
Go to Application > CTI Gateway > Settings
Set Application Status to On
Configure Application User/Password, CCM IP Address.
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