Cup6QuickInstall

[Kris Thompson]

• Cisco Unified Presence 6.0: Quick Install
• Reference
• Install Software
• Configure CallManager for Cisco Unified Presence (CUP)
• Configure CUP
• Setup CUPC Users

Cisco Unified Presence 6.0: Quick Install

 

Purpose: Quick Install Notes for Cisco Unified Presence Server (required for Cisco Unified Personal Communicator clients - a multi-platform SoftPhone)

Reference

• Cisco Unified Presence Version 6.0
• Deploy Guide > Configuring CUCM
• Configuring Required Servers for Cisco Unified Personal Communicator v1.2
• CupcUserAdd

Install Software

• Find DVD. Keep hands on that original.

• Pre-install: 
  • Complete Parameter Sheet in advance
  • Setup DNS in Advance
  • Configure CUP Server on CallManager

  • Install CUP software

 

Configure CallManager for Cisco Unified Presence (CUP)

 

Check CallManager Services

Navigation > Serviceability > Tools Control Center - (Feature|Network) Services

Services Checklist

AXL Web Service	Feature Services
CallManager	Feature Services
Tftp	Feature Services
Extension Mobility	Feature Services
IP Phone Services	Network Services

Configure Service Parameters

Configure Service Parameter to accept Presence Group subscriptions.

1. System > Service Parameters.
2. Chose: Publisher & Service = Cisco CallManager
3. Find: Clusterwide Parameters (System - Presence) section.
4. Set: Default Inter-Presence Group Subscription = Allow Subscription

5. Save

 

Configure Application

Configure an Application Server by hostname.

System > Application Server > New > Enter Hostname

Configure Phone Messenger Service

• Create PhoneMessenger Service Account. 
  • User Mgmt > Application User > New.
  • UserID = PhoneMessenger
  • Note: This account will also be configured on the CUP server.
  • Select (controlled) Devices that will subscribe to the IP Phone Messenger Service

• Configure Phone Service 
  • Service URL = http://<cup_server_ip_address>:8081/ippm/default?name=#DEVICENAME#<code>
  • Subscribe any phones that will be used as presence endpoints to the IPPM service.

• License the IPPM client for Presence 
  • Go to System -> Licensing -> Capabilities Assignment.

  • Search by User ID. Select your user, and check "Enable CUPS and CUP".

 

Configure SIP Trunk to CUP

Confirm SIP Trunk Profile settings

System > Security Profile > SIP Trunk Security Profile > Find "Non-Secure SIP Trunk Profile

SIP Trunk Configuration

Device Security Mode Incoming Transport Outgoing Transport Accept Presence Subscription Accept Out-of_Dialog REFER Accept Unsolicited Notification Accept Replaces Header

Non Secure

TCP+UDP

TCP

Enabled

Enabled

Enabled

Enabled

SAVE.

Device > Trunk > Add New

New SIP Trunk Configuration

Trunk Type Device Protocol Device Name Device Pool SIP Info Destination Address Destination Port SIP Trunk Security Profile SIP Profile

SIP Trunk

SIP

cluster-cup-01-sip

Default (or other)

cluster-cup-01.domain.name (can this use IP?)

5070

Non Secure SIP Trunk Profile

Standard SIP Profile

=== Configure Gateway CTI User

• User Mgmt > Application User > Add New 
  • Create User/Password
  • Add User Groups 
    • Standard CTI Enabled
    • Standard CTI Allow Control of All Devices

Configure AXL Support (optional)

• Add new Application User such as axl-cups01
• Add Application User to new User Group such as "axl_access"
• Assign role to User Group (related links) 
  • Standard AXL API Access

 

Configure CUP

Obtain and Upload License

 

Configure IP Phone Messenger Service

 

Presence information is presented to IP phones via HTTP/XML. The IP Phone Messenger Service (IPPM) is used to facilitate this communication. In order to post HTTP popups to the Phone for Instant Messaging, this special application user must be provisioned both on the CUP server as well as in CallManager.

• Login to the CUP administraton page.
• Application -> IP Phone Messenger -> Setting

Configure the application password to be the same as the PhoneMessenger User configured on CCM.

Configure the Presence Gateway

The presence server uses the presence gateways to to receive presence information.

• Login to the CUP Admin Page
• Go to Cisco Unified Presence -> Presence Engine -> Presence Gateways
• Add a presence gateway of type CUCM.

Configure Presence Settings

The presence settings are used to configure global parameters that affect all presence services and applications.

• Login to the CUP Admin Page
• Go to Cisco Unified Presence -> Engine -> Settings

• Check 'Enable SIP Publish on CUCM'

• Select the correct provisioned Trunk from the Drop Down

Configure for CUP Clients

The following configurations on the CUP server are required to support CUP clients. The CUP provides services to these clients, which includes:

1. Registrar service
2. Storage of published state
3. Storage of the CUPC configuration file
4. Authentication of the client
5. Contact list subscriptions
6. Registrar service

Configure General Settings

CUP/ccmadmin > Application > Unified Personal Communicator -> Settings

Parameters

TFTP Server: Directory Server Type:

<code>CallManager-Pub IP

• • Set the CTI Gateway Profile to Default_cti-tcp_profile_synced_000
• Go to Application > CTI Gateway > Settings 
  • Set Application Status to On
  • Configure Application User/Password, CCM IP Address.

Setup CUPC Users

 

• CupcUserAdd