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Custom CUIC report gadget for Finesse

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Cisco Employee

(view in My Videos)

4 Comments
Cisco Employee

Nice Video Stephan..

Is there any follow-up or existing video on how to integrate this custom report to Finesse ?

Cisco Employee

I used the sample CUIC gadget and changed the XML link to mine following the below guide..

https://developer.cisco.com/site/finesse/docs/downloads/sample-gadgets/

If you think it would be beneficial to you or others. i would be more than happy make a followup to show the steps I took to get the report in a finesse gadget.

Steve

Cisco Employee

Definitely it will help Steve. Videos are easy to remember also :-) 

Cisco Employee

I'll get one posted A.S.A.P.

Steve