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Delete ITL File.

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Abstract.

This process briefly describe how to delet ITL files from a CISCO Unified IP Phone.

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Click on the Settings Button. This will bring the settings menu. Scroll down to Security Configuration.

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Select the Trust List menu entry.

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Scroll down to the ITL File. Use the unlock sequence on the keypad of the phone.  ( * * # ) Star, Star, Pound. The phone will display. Settings Unlocked!.

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Select the ITL file.

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Click on the more option.

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You will be presented with the Erase softkey. Click on the Erase. this will cause the phone to delete the ITL trustlist and have the phone reboot.

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Comments
Enthusiast

If you need to do this in bulk I suggest you look at the following document:

Stephen

Beginner

Thanks again for phone view saved me a trip to poland

Beginner
Is there a method for doing this on a Cisco Model 7937 phone? I've been told that conference phone stuck at "Configuring CM List" and with the wrong TFTP servers in Network configuration needs to have the ITL Trust Certificate deleted and then rebooted, but have not been successful in finding the instructions pertaining to the older 7937 model. Thank you.
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