Drive to 9 is a comprehensive and holistic program designed to help you upgrade the current Cisco Unified Communications Manager install base to 9.1 or higher.
Simplified Upgrade Process
Customized Upgrade Collateral
Simplified License Migration
Readiness Assessment Tools
Compelling Offers and Incentives
Server Hardware offers
Licensing & Services offers
Video Accelerator Bundles
Endpoints & Application Offers
Upgrade Resource Central
Drive to 9 TAC and PDI help desk
Licensing SWAT team
What is in it for you ?
This will enable you to leverage next generation Collaboration Experiences, such as Video, BYOD, B2B , IM/Presence, and Cloud.
Drive to 9 aims to make upgrading CUCM 9.1 easier in all aspects from sales to upgrade process to support:
By simplifying the upgrade process and creating a high touch licensing procedure, customers and partners will be able to upgrade easily and painlessly
You and Partners can take advantage of comprehensive workshops, e-learning, and training
Attractive discounts on the Cisco Collaboration portfolio and services are available through a simplified and enhanced Collaboration Breakaway PLUS promotion when you displace competitors or upgrade customers
PDI (Product Design and Implementation), TAC, and Licensing Help Desks stand ready to help with any questions every step of the upgrade process
Drive to 9 Support Structure
We have extensive support at different Levels:
Product Design and Implementation Helpdesk
TAC with special keyword to navigate you to CUCM upgrade experts
Co-ordinated Support backed by BU Engineering Escalation
License SWAT team to handle 100% Migration Cases
Open case using Service Request Tool, Special Sub-Tech --- > Comunication Manager Upgrade to v9 (Drive-to-9 Initiative)
All Licensing Issues
Inquiries on license policy, migration and procurement, please file a case with GLO
we are facing Calls Issue after investigations we found that SIP Invite Messages Exceed the Default MTU Packet Size for some calls Causing the Call Setup to fail with our Provider I attached The PCAP file for your review
Hi,I have three CUCM clusters with EMCC feature configured.Log in to remote cluster works properly but I am trying to make a conference between three extensions which logged in to different remote cluster with no success ( i get busy tone ).extension1 -&g...
our costumer has a voicegateway ISR 2821 (version 15.1) and it has a strange problem. I think that is a Provider Problem, but i'd like have a debug that show it. Itry to explain the problem:For the PSTN number XXXX, the provider is "Fast Web" and in the v...
I am unable to login to Jabber MRA in Multi-tenant Expressway setup. I have one expressway cluster of two nodes and two single expressway C to customer 1 and customer 2 respectively. Both MRA zones to customer 1 and 2 are active.The issue that I have now ...
Dear All,I am looking at setting up Cisco IP VPN Phone on our ASAs. I would like to do this as securely as possible and I read here that an LSC on the phone is strongly recommended in preference to using the MIC. To install LSC, I believe CAPF is nee...