Created new Device profiles and End user with BAT and tested on the 8945 and 8845 model in our remote office 1 and they were successfully with EM profile.
While testing on the newly installed 8851 at another new site, we were not able to login with same EM profiles that were built in office 1 before the users.
Then reset the password for End-user profiles, no luck, again on EU profile delete and rebuilt then it was successful but there are 100 EU which is very tedious and also they are associated with UCCX as Agents.
End-user profile, Go to -> Service SETTING option--> home Cluster , Check is required. that fixed the issue. it was very simple to enable on each profile quickly. Issue got resolved.
I have a question about host licensing in CWMS, that's a little unclear from the docs. Our users are synced with CUCM, and most of them are marked "inactive" as most users don't get hosting access. Of the users that are marked "Active", most o...
Hello,I have few SX20 VC systems that have green light on Mics and Touch10 without an active call. These systems registered to Webex cloud and at the latest push from Cisco: RoomOS 2019-07-02 a37dc2ce640. I also have TAC case opened for this iss...
Hello! I'm a CCX rookie and am looking for some assistance with a small problem. One of my users is set as a supervisor and currently operates as such - but his name does not show in the agents list as well as the supervisors list. I assume thi...
Hello!How can I set the privileges of some end users in CUCM / IM&P so that some end users can not be found and to receive messages from end users with lower classes / ranks?End users are configured only for Jabber messaging and they have no associate...