EXTENSION MOBILITY CONFIGURATION:
By Mohit Grover
Basic Overview:
It Provides a method to Login on another IP Phone. Once logged in you will have your number, speed dials & all related Info. to your IP Phone.
If you are working in a BPO or Similar Industry like where You don't have your permanent Cabin, or Extension or Deskphone.
then this option is only for you :
That's the SIMPLE configuration:
1. Check OUT that Extension Mobility Service is Running or NOT:
BY DEFAULT STATUS = ON
CM > Cisco Unified CallManager Serviceability > Tools > Control Center – Feature Services
Check-Out Cisco Extension Mobility service shows status Activated and Running.
2. Extension Mobility Service Configuration:
Cisco Unified CallManager Administration > Device > Device Settings > Phone Services > Add New IP Phone Service
- In the Service Name field, type Extension Mobility
- In the Service Description field, type Login and Logout service
- In the Service URL field, Enter the following URL:
http://CUCM-IP-ADDRESS:8080/emapp/EMAppServlet?device=#DEVICENAME#
- Save this service.
3. Create Device User Profile for a User:
Device > Device Settings > Device Profile and click Add New
- From the drop down list, select the phone model to be configured, for example, Cisco 7965
- Enter a Device Profile Name, Phone Button Template field as Standard 7965 SCCP
- Save
- Line [1] – Add a new DN
- Configure DN and other relevant settings and click Save
- From the Related Links: menu, select Subscribe/Unsubscribe Services > In the Select a Service, select Extension Mobility, then click Next > Click Subscribe > Click Save
4. Associate User Device Profile to a User:
- User Management > End User > Find and Select the user from the list that matches the profile that was created
- Under Extension Mobility > Available Profiles, select the profile that was created in the previous exercise and move it to the Controlled Profiles selection
- Under Default Profile, select the profile and click Save
5. Configure and Subscribe Phones to Service and Enable:
- Select Device > Phone
- Find and Select the phone from the list of devices
- In the Related Links: field, select Subscribe/Unsubscribe Services and click Go
- select Extension Mobility > Next > Subscribe > Save
- Under Extension Information , check the Enable Extension Mobility box
- Under the Logout Profile field, select – Use Current Device Settings > Save > Ok > Reset > Reset > Close
that's it, NOW CHECK THE CONFIGURATION::