This issue occurs when a low bandwidth codec such as g729 has been configured with the default fax rate voice setting.
To solve the problem of longer completion times, issue the fax rate command. This command configures fax transmissions to use a greater bandwidth than the codec compression.
To allow fax calls to negotiate to a maximum of 14400 bps, regardless of the voice codec configured, issue the fax rate 14400 command.
To provide deterministic bandwidth usage per call, issue the fax rate command within Voice-operated eXchange (VoX) networks. The fax rate voice setting is the default because it ensures that both voice and fax calls use the same amount of bandwidth within the VoX network.
Note: The fax rate voice setting is the default when changing the fax rate to something greater than the codec bandwidth.
Some fax machines may operate more stably at different rates than the default. In this case, issue the fax rate command to test the operation at different speeds.
Our Customer has UCCE plateform. We have configured an outbound Campaign( Predective mode).The Predictive Dialer transfers the customer to a live agent along with a screen pop to the agent’s desktop. We would like to add a notification sound&n...
I got 2 Clusters (exactly the same version ==> 12.5.1).
Using the CLI command "utils disaster_recovery , I have the following completion options on Publisher Cluster #1 :
Inbound calls are not working once in every 4 to 5 calls, Please have a look on below logs I am provide last call legCUCM_SUB Jabber----------Invite------------><---------Trying------------<---------Ringing------------<---------Ref-------...