this post is meant to describe the Flex Plan Active User Meetings offer.
Active User concept
This is different than the named user model (where webex account is binded with specific userid). This is based on the number of active users/hosts per month. A user is considered an active user if he/she hosts a Webex session or a Webex Teams meeting inside a month's period. An unscheduled meeting launched from a Webex Teams one-on-one space will not count as a Meeting. (for more details, please check Flex Plan Active User datasheet) So month1 active users/hosts could be x users and month2 active users/hosts could y users (not necessarily the same users in month x and month y).
Now, let's see how Flex Plan Active User Meetings work
Assume that companyA has 300 knowledge workers. CompanyA believes that Webex services are useful for their users but don't know exactly what will be the actual usage (how many users will use the service).
According to this program, company could say that ''15% of my users will host a meeting inside a month's period'' so companyA orders 45 active users/hosts (15% of 300 users).
Now, although company A has paid for 45 active users/hosts per month, Webex allows webex admin to provide webx accounts to more users (even to 300 users if desired). So, all the users enabled by the admin will have a full webex account to use if desired. They might use it or not.
Now, at months 9,10,11 of year1, webex measures the active users/hosts.
For example, let's assume that active users/hosts measured are:
Interesting thing is that offer does not include only webex meetings.
Below is the list of services it offers to each user that webex admin enables:
Webex Meetings (room capacity 1000)
Webex Training (room capacity 1000)
Webex Event (room capacity 1000)
Webex Support (5 concurrent customers at a time)
Audio PSTN option included for dial-in numbers in selected countries
unlimited storage for Webex recordings
Webex Teams account and 20GB storage for Webex Teams per user
Cloud Room Device registration subscription (in case you want to get video endpoints and register these in the cloud)
and many more (Pro Pack, Webex edge, etc.)
So it is a very powerful offer.
Note that, since all these Webex services are there, you could provide webex services to various departments (Training dpt could use Webex Training, Marketing dpt could use Webex Events, IT team could Webex Support, etc.) and take full advantage of the program.
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DISCLAIMER: this post was created in order to provide useful info to Cisco partners and customers in my area (Greece/Cyprus and Malta). For official and updated information, please consult cisco documentation, datasheets and ordering guides.
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