The calling party does not have the right to call the called party.
If the Call Park Directory Number (DN) is assigned to a partition, verify that the IP phone is assigned to a Calling Search Space (CSS). Reset the Call Park pattern, the devices associated with the CSS, and the partition. If there are no partitions involved, reset the pattern and phone.
Have UCCX 10.6 loaded and finesse works fine on IE 11 and microsoft edge and works with Firefox but when using chrome when you click on team data or que data nothing loads stays stuck on loading report. Is this a version issue with chrome.
Hello,I am using CCME 8.6 on a cisco 2921 router and I have configure everything correct supposedly, but when I type in the url and sign in, I can see the page, but no sub menus and I cannot click on anything. I have attached what the screens look li...
Need to update a 7925G to firmware version 1.4(3) so I can use with Callmanger 11.5. Callmanager has version 18.104.22.168, but the phone has CP7925G-MFG-F.2.LOADS. The 22.214.171.124 release notes has:Upgrade from Releases Prior to 1.4(3)If your Cisco Uni...
Hello, On weekends we have our helpdesk team with only 1 person on duty. During the week we have multiple people on the call cue. We ran into an issue a few weeks ago where that one agent was on a call, another call came into the cue and was wai...