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Global availability and Cloud Connected PSTN options for Webex Calling

CCP Provider Name Product Home Page Link Webex Calling Region Countries Supported by Provider Free Trial Link Contact Provider Link


Home EU FR & LU Free Trial Contact Alphalink
Fusion Connect Home US US Free Trial Contact Fusion
GTT Communications Home EU / CA / US Country List Free Trial Contact GTT


Home US US & CA* Free Trial Contact IntelePeer
Inteliquent Home US US & CA Free Trial Contact Inteliquent
MNF Enterprise Home AU AU Free Trial Contact MNF
NTT US US Home US Country List Free Trial Contact NTT U.S. 
NTT EU EU Home EU Country List Free Trial Contact NTT EU
OneStream Networks Home US / EU / JP / AU Country List Free Trial Contact OSN
Tata Communications** Home US / EU / APJ / AU Country List Free Trial Contact Tata Comm
Veracity Networks Home US Country List Free Trial Contact Veracity

   *No Canadian localization, billing in US $ only.                     **Minimum requirement of 250 telephone numbers

Webex Calling is a cloud service that offers enterprise-grade calling features delivered from the Cisco Webex cloud. This platform is part of the complete Webex collaboration suite that serves the calling, messaging, meeting, team collaboration and contact center workloads needed by the 100+ user market segment. Webex Calling is sold by Cisco VARs and provides a cloud alternative for customers who no longer want to own and maintain an on-premises phone system. 

Webex Calling supports a “Bring Your Own Carrier” model, allowing customers to use any carrier of their choice for PSTN service by deploying a local gateway.  Now, with Cloud Connected PSTN (CCP) option, customers may use an authorized CCP Provider for their PSTN access.  With CCP, Cisco interconnects with authorized PSTN providers to enable Webex Calling customers to have economical and reliable PSTN in the cloud – without the need for any premises-based gateway. 

Cloud Connected PSTN providers have designed a set of all-inclusive service packages to connect your Webex Calling users to the world with quality and security.

We invite you to learn more by visiting the assets provided on this community page.

Additional links we hope you find useful:

  1. Global Availability and PSTN Overview (Partner access required)
  2. Webex Calling
  3. Webex Calling Enterprise Calling Plans
  4. Webex Calling Help Center
  5. Webex Calling Data Sheet (Partner access required)
  6. Webex Calling PartnerConnec(Partner access required)
  7. Blog: New Ways to Connect Your Business to the Cloud with Webex Calling
  8. CCP Support Model (refer to file link below)
Cisco Employee

Map looks great, can quickly select country and check the availability. Very handy.


Maps Looks Great and it's now very easy to find the specific country.

Cisco Employee

Congratulations to our new Cloud Connected PSTN Provider, Alphalink, providing PSTN services in France and Luxembourg for Webex Calling customers in the European home region. 

Also, very pleased that Tata Communications has expanded their support into the ANZ and APJ regions.   Checkout the Availability tool above for more details!  

dwayne rattan

Hi Very helpful,

I have a quick question. I see Panama is listed as  Selling and that is great because we have an office there, but we also have branch offices in the Caribbean that are not on the list at all. My question is if we purchase in Panama with CCP and everything can connect at my branch offices in the Caribbean also connect and if possible to use local gateways at those sites.


HI Thanks for this. Easy to find the availability. Is it applied to CCP offer for UCM cloud? Thanks

Cisco Employee

@dwayne rattan  Webex Calling does not support calling for countries outside our Sell In and Branch countries, even with a local gateway.

Cisco Employee

@g.kim2Arkadin Cloud Connected PSTN Providers (CCPPs) for UCM Cloud can be found on this commnites page.

Cisco Employee

Where did the worldwide map go? Can't filter on country. What happened?

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