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H.323 and MGCP application command under POTS dial peer disappears after reload

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Core Issue

These are the symptoms:

  • The application must be started before you can issue the application command.
  • The Tool Command Language (TCL) and Interactive Voice Response (IVR) application name is not stored correctly in the startup configuration of the device.

The issue occurs in Cisco IOS  Software Release 12.2 T.

For more information, refer to these Cisco bug IDs:

  • CSCdy41947: Application configure lost after reboot
  • CSCdy42944: Media Gateway Control Protocol (MGCP): application mgcpapp removed from pots dial peers on reboot
  • CSCin16971: Unable to configure Application mgcpapp under dial peer

Resolution

These problems were first reported in Cisco IOS Software Release 12.2(11.08)T. The solution is integrated in Cisco IOS Software Release 12.2(12.06)T and later.

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