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How to add more options in bacd AA in CME

mohammad saeed
Level 5
Level 5

Hi,

 

I want to add more options for bacd to be choose instead of 2 as in the default, and I did that but didn't work with me:

 

application
service aa flash:app-b-acd-aa-3.0.0.2.tcl
paramspace english index 1
param number-of-hunt-grps 3
param handoff-string aa
param dial-by-extension-option 4
paramspace english language en
param max-time-vm-retry 3
param aa-pilot 500
paramspace english location flash:
param second-greeting-time 60
param welcome-prompt _bacd_welcome.au
param call-retry-timer 15
param max-time-call-retry 600
param voice-mail 4005
param service-name queue
!
service queue flash:app-b-acd-3.0.0.2.tcl
param aa-hunt3 7060
param queue-len 15
param aa-hunt1 7000
param queue-manager-debugs 1
param number-of-hunt-grps 3
param aa-hunt2 7050
!
!

 

 

ephone-hunt 1 sequential
pilot 7000
list 1003
timeout 10
!
!
ephone-hunt 2 sequential
pilot 7050
list 1010
timeout 10
!
!
ephone-hunt 3 sequential
pilot 7060
list 1008
timeout 10

 

 

any help please?

0 Replies 0
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