CRS 5.0 use a Backup and Restore application embedded within the application platform (Tools > Backup and Restore). There's no need to install the BARS software which was used in previous Cisco CRS versions.
* Make sure all CRS services are up and running to prevent a backup failure. * The backup and restore needs to be run from the CRS server, not a client workstation. * Backup includes system configurations and applications in the data repository; Scripts, Prompts, Grammars and Documents stored in the default repository folder; Historical data in the db_cra repository and also UCCX recording files stored in the default audio folder.
Specifying the Backup Storage Location
The backup storage location should look like this: \\<server name or IP address>\<required folder>
Type in the User Name and Password for the server specified in the above path.
You can whether 'Backup Now' or configure the 'Backup Scheduler' (the scheduler is disabled by default)
* Make sure not to close or refresh the progress window after you initiate the backup operation.
When finished, the progress bar reaches 100% with a 'Backup has completed succesfully' message.
You'll find a .tar file in the backup storage location like this: Backupmm-dd-yy#hh-mm.tar
If the backup fails, you'll probably need to collect the CRS engine logs (MCVD) in C:\Program Files\wfavvid\log\MCVD\ and contact Cisco TAC.
Hello,I am running common ground upgrade from 11.6 to 12.0 and both logger and HDS error out when running EDMT 7/22/21 12:59:02 PM: ERROR: Message 15401, Severity 11 : Error: SQLSTATE=42000, Native error=15401, msg='[Microsoft][ODBC Driver 11 for SQL...
I have a user using Cisco Finesse with Jabber as phone gets below error when he tries to Consult Transfer to a number using phone book----other users can do same thing without any issues. Can anyone help please? Thanks CallControl : onTransferC...
We don't use the CS-Touch or Navigator for controlling the codec in the room. Instead we use I third party integrator to control the codec through serial.SO my question is, Can the CS-T10-WM-BR= be used to convert the CS-T10-TS+ to a CS-T10-WM-K9= ?We cou...
I have a dial peer group (DPG) that consists of 4 dial peers. The first three dial peers point to UCM server groups. The fourth dial peer is used for fax detection and sends fax calls to our E Fax server. I need to be able to stop the inbound calls from h...
Hello, I have an established line group "" TI ", a hunt pilot" TI "and a hunt list" TI ", and the extensions, 125,126, 155,156 as members, I use the circular distribution algorithm to pass unanswered calls between the members available but forwarding betw...