We have a PCCE CUIC 12.5, with more than 820 agents. While running the Agent Login Logout Historical Report only allows us to choose 500 agents, so we have to run the report twice and choose the remaining agents. This consumes more time, and effort, and c...
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Dear All,
I have been facing couple of issues with Cisco 8861 phones deployed at a customer site on an HCS setup via a voice vpn.
1. Customer is facing voice delay of 6-8 secs on both wired and wireless. The issue is observed at the start of call where ca...
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I have been able to successfully get my Cisco 7960 phone registered with my self-hosted PBX system but there is an issue I am running into.The log from my TFTP server is: Read request for file <SEP<MAC>.cnf.xml>. Mode octet [14/05 1...
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On ExpresswayE GUI for calls we can see that MRA calls uses CollaborationEdgeZone but this zone does not show up on Expressway links or on XConfiguration commands. Also CCO does not document this zone anywhere.
How this zone can be verified?
&...
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hi,i am trying to get a cisco 8841 working with a custom port configuration. but i can do what i want the phone is always ocnnecting towards port 5060.additionally it is using always udp. as sonn as i set <transportLayerProtocol>1</transport...
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