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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

How to configure Self-Provisioning, Part 1: IM&P Integration

Hall of Fame Cisco Employee


(view in My Videos)




This is part 1 of my How to configure Self-Provisioning videos, as an important part of Self Provisioning is to make sure to add as much config as possible to the users, and this is a series of videos on which I'm going to be working on the same cluster, I considered that we should cover the CUCM-IM&P integration, and some other considerations we will use on future videos.

Along with the IM&P integration, you'll see the OU to which we're going to do our LDAP sync in CUCM.

As always, the video is not a full replacement for the documentation, the whole config and admin guide for IM&P, can be found here:

If you still have doubts about the procedure, if you meet the entitlement, you can reach us, the PDI Technical Advisors team, at

In the above page, you can find our entitlement requirements, working hours, and how to open a case.

I also encourage you to review my FAQ before opening a case, I cover a lot of products in it:

Any questions, comment, etc. you can reach me at

1 Comment


Excellent video ! Thanks for sharing.



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